Crash et ecran bleu

Le
Marina
bonjour à tous, je recherche de l'aide car j'ai un gros problème depuis
quelques jours.
Mon PC (HP pavilion g7 - win 7) se coupe tout seul et redémarre.
J'ai chercher sur le net et j'ai vu que ce nétait pas un défaut matériel
mais de pilotes
j'ai vérifier mes pilotes de la carte graphique mais ils sont à jour
Je ne sais plus quoi faire
Merci de votre aide

Quelques info à vous donner :

signature du problème windows :

Signature du problème :
Nom d’événement de problème: BlueScreen
Version du système: 6.1.7601.2.1.0.768.3
Identificateur de paramètres régionaux: 1036

Informations supplémentaires sur le problème :
BCCode: 50
BCP1: FFFFF8814F7D2BA0
BCP2: 0000000000000000
BCP3: FFFFF88005AE0C75
BCP4: 0000000000000005
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Fichiers aidant à décrire le problème :
C:WindowsMinidump101613-38703-01.dmp
C:UsersMarinaAppDataLocalTempWER-48812-0.sysdata.xml

Lire notre déclaration de confidentialité en ligne :
http://go.microsoft.com/fwlink/?linkid4288&clcid=0x040c

Si la déclaration de confidentialité en ligne n’est pas disponible, lisez la
version hors connexion :
C:Windowssystem32fr-FRerofflps.txt

--

Avec WhoCrashed :

System Information (local)
________________________________________

computer name: MARINA-HP
windows version: Windows 7 Service Pack 1, 6.1, build: 7601
windows dir: C:Windows
CPU: GenuineIntel Intel(R) Core(TM) i3-2330M CPU @ 2.20GHz Intel586, level:
6
4 logical processors, active mask: 15
RAM: 4240293888 total
VM: 2147352576, free: 1949057024


________________________________________
Crash Dump Analysis
________________________________________

Crash dump directory: C:WindowsMinidump

Crash dumps are enabled on your computer.

On Wed 16/10/2013 11:05:27 GMT your computer crashed
crash dump file: C:WindowsMinidump101613-19890-01.dmp
This was probably caused by the following module: igdpmd64.sys
(0xFFFFF880068EAC75)
Bugcheck code: 0x50 (0xFFFFF8813D884BA0, 0x0, 0xFFFFF880068EAC75, 0x5)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:Windowssystem32driversigdpmd64.sys
product: Intel Graphics Accelerator Drivers for Windows 7(R)
company: Intel Corporation
description: Intel Graphics Kernel Mode Driver
Bug check description: This indicates that invalid system memory has been
referenced.
This appears to be a typical software driver bug and is not likely to be
caused by a hardware problem.
A third party driver was identified as the probable root cause of this
system error. It is suggested you look for an update for the following
driver: igdpmd64.sys (Intel Graphics Kernel Mode Driver, Intel Corporation).
Google query: Intel Corporation PAGE_FAULT_IN_NONPAGED_AREA



On Wed 16/10/2013 11:05:27 GMT your computer crashed
crash dump file: C:Windowsmemory.dmp
This was probably caused by the following module: igdpmd64.sys
(igdpmd64!hybDriverEntry+0xA5E25)
Bugcheck code: 0x50 (0xFFFFF8813D884BA0, 0x0, 0xFFFFF880068EAC75, 0x5)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:Windowssystem32driversigdpmd64.sys
product: Intel Graphics Accelerator Drivers for Windows 7(R)
company: Intel Corporation
description: Intel Graphics Kernel Mode Driver
Bug check description: This indicates that invalid system memory has been
referenced.
This appears to be a typical software driver bug and is not likely to be
caused by a hardware problem.
A third party driver was identified as the probable root cause of this
system error. It is suggested you look for an update for the following
driver: igdpmd64.sys (Intel Graphics Kernel Mode Driver, Intel Corporation).
Google query: Intel Corporation PAGE_FAULT_IN_NONPAGED_AREA



On Tue 15/10/2013 17:50:19 GMT your computer crashed
crash dump file: C:WindowsMinidump101513-22464-01.dmp
This was probably caused by the following module: igdpmd64.sys
(0xFFFFF88005AD0C75)
Bugcheck code: 0x50 (0xFFFFF8809969FBA0, 0x0, 0xFFFFF88005AD0C75, 0x5)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:Windowssystem32driversigdpmd64.sys
product: Intel Graphics Accelerator Drivers for Windows 7(R)
company: Intel Corporation
description: Intel Graphics Kernel Mode Driver
Bug check description: This indicates that invalid system memory has been
referenced.
This appears to be a typical software driver bug and is not likely to be
caused by a hardware problem.
A third party driver was identified as the probable root cause of this
system error. It is suggested you look for an update for the following
driver: igdpmd64.sys (Intel Graphics Kernel Mode Driver, Intel Corporation).
Google query: Intel Corporation PAGE_FAULT_IN_NONPAGED_AREA



On Tue 15/10/2013 17:30:24 GMT your computer crashed
crash dump file: C:WindowsMinidump101513-18829-01.dmp
This was probably caused by the following module: igdpmd64.sys
(0xFFFFF88005ABCC75)
Bugcheck code: 0x50 (0xFFFFF8809131B7A0, 0x0, 0xFFFFF88005ABCC75, 0x5)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:Windowssystem32driversigdpmd64.sys
product: Intel Graphics Accelerator Drivers for Windows 7(R)
company: Intel Corporation
description: Intel Graphics Kernel Mode Driver
Bug check description: This indicates that invalid system memory has been
referenced.
This appears to be a typical software driver bug and is not likely to be
caused by a hardware problem.
A third party driver was identified as the probable root cause of this
system error. It is suggested you look for an update for the following
driver: igdpmd64.sys (Intel Graphics Kernel Mode Driver, Intel Corporation).
Google query: Intel Corporation PAGE_FAULT_IN_NONPAGED_AREA



On Tue 15/10/2013 15:13:19 GMT your computer crashed
crash dump file: C:WindowsMinidump101513-19687-01.dmp
This was probably caused by the following module: igdpmd64.sys
(0xFFFFF88005AB2C75)
Bugcheck code: 0x50 (0xFFFFF88093DC75A0, 0x0, 0xFFFFF88005AB2C75, 0x5)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:Windowssystem32driversigdpmd64.sys
product: Intel Graphics Accelerator Drivers for Windows 7(R)
company: Intel Corporation
description: Intel Graphics Kernel Mode Driver
Bug check description: This indicates that invalid system memory has been
referenced.
This appears to be a typical software driver bug and is not likely to be
caused by a hardware problem.
A third party driver was identified as the probable root cause of this
system error. It is suggested you look for an update for the following
driver: igdpmd64.sys (Intel Graphics Kernel Mode Driver, Intel Corporation).
Google query: Intel Corporation PAGE_FAULT_IN_NONPAGED_AREA



On Sun 13/10/2013 22:20:09 GMT your computer crashed
crash dump file: C:WindowsMinidump101413-34289-01.dmp
This was probably caused by the following module: igdpmd64.sys
(0xFFFFF88005AD5C75)
Bugcheck code: 0x50 (0xFFFFF88148030DA0, 0x0, 0xFFFFF88005AD5C75, 0x5)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:Windowssystem32driversigdpmd64.sys
product: Intel Graphics Accelerator Drivers for Windows 7(R)
company: Intel Corporation
description: Intel Graphics Kernel Mode Driver
Bug check description: This indicates that invalid system memory has been
referenced.
This appears to be a typical software driver bug and is not likely to be
caused by a hardware problem.
A third party driver was identified as the probable root cause of this
system error. It is suggested you look for an update for the following
driver: igdpmd64.sys (Intel Graphics Kernel Mode Driver, Intel Corporation).
Google query: Intel Corporation PAGE_FAULT_IN_NONPAGED_AREA



On Sat 22/06/2013 08:04:45 GMT your computer crashed
crash dump file: C:WindowsMinidump62213-23587-01.dmp
This was probably caused by the following module: aswsp.sys
(0xFFFFF8800302D909)
Bugcheck code: 0xD1 (0x7EB01, 0x2, 0x0, 0xFFFFF8800302D909)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:Windowssystem32driversaswsp.sys
product: avast! Antivirus
company: AVAST Software
description: avast! self protection module
Bug check description: This indicates that a kernel-mode driver attempted to
access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be
caused by a hardware problem.
A third party driver was identified as the probable root cause of this
system error. It is suggested you look for an update for the following
driver: aswsp.sys (avast! self protection module, AVAST Software).
Google query: AVAST Software DRIVER_IRQL_NOT_LESS_OR_EQUAL



On Fri 05/04/2013 22:57:41 GMT your computer crashed
crash dump file: C:WindowsMinidump40613-35724-01.dmp
This was probably caused by the following module: aswsp.sys
(0xFFFFF880044D272E)
Bugcheck code: 0xD1 (0x69E75929, 0x2, 0x0, 0xFFFFF880044D272E)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:Windowssystem32driversaswsp.sys
product: avast! Antivirus
company: AVAST Software
description: avast! self protection module
Bug check description: This indicates that a kernel-mode driver attempted to
access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be
caused by a hardware problem.
A third party driver was identified as the probable root cause of this
system error. It is suggested you look for an update for the following
driver: aswsp.sys (avast! self protection module, AVAST Software).
Google query: AVAST Software DRIVER_IRQL_NOT_LESS_OR_EQUAL



On Thu 28/02/2013 15:41:07 GMT your computer crashed
crash dump file: C:WindowsMinidump22813-22713-01.dmp
This was probably caused by the following module: igdpmd64.sys
(0xFFFFF88005AF3C75)
Bugcheck code: 0x50 (0xFFFFF880AF2107A0, 0x0, 0xFFFFF88005AF3C75, 0x5)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:Windowssystem32driversigdpmd64.sys
product: Intel Graphics Accelerator Drivers for Windows 7(R)
company: Intel Corporation
description: Intel Graphics Kernel Mode Driver
Bug check description: This indicates that invalid system memory has been
referenced.
This appears to be a typical software driver bug and is not likely to be
caused by a hardware problem.
A third party driver was identified as the probable root cause of this
system error. It is suggested you look for an update for the following
driver: igdpmd64.sys (Intel Graphics Kernel Mode Driver, Intel Corporation).
Google query: Intel Corporation PAGE_FAULT_IN_NONPAGED_AREA



On Thu 28/02/2013 15:32:09 GMT your computer crashed
crash dump file: C:WindowsMinidump22813-22432-01.dmp
This was probably caused by the following module: igdpmd64.sys
(0xFFFFF88005AF5C75)
Bugcheck code: 0x50 (0xFFFFF8818063E9A0, 0x0, 0xFFFFF88005AF5C75, 0x5)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:Windowssystem32driversigdpmd64.sys
product: Intel Graphics Accelerator Drivers for Windows 7(R)
company: Intel Corporation
description: Intel Graphics Kernel Mode Driver
Bug check description: This indicates that invalid system memory has been
referenced.
This appears to be a typical software driver bug and is not likely to be
caused by a hardware problem.
A third party driver was identified as the probable root cause of this
system error. It is suggested you look for an update for the following
driver: igdpmd64.sys (Intel Graphics Kernel Mode Driver, Intel Corporation).
Google query: Intel Corporation PAGE_FAULT_IN_NONPAGED_AREA


________________________________________
Conclusion
________________________________________

10 crash dumps have been found and analyzed. 2 third party drivers have been
identified to be causing system crashes on your computer. It is strongly
suggested that you check for updates for these drivers on their company
websites. Click on the links below to search with Google for updates for
these drivers:

igdpmd64.sys (Intel Graphics Kernel Mode Driver, Intel Corporation)
aswsp.sys (avast! self protection module, AVAST Software)

If no updates for these drivers are available, try searching with Google on
the names of these drivers in combination the errors that have been reported
for these drivers and include the brand and model name of your computer as
well in the query. This often yields interesting results from discussions
from users who have been experiencing similar problems.


Read the topic general suggestions for troubleshooting system crashes for
more information.

Note that it's not always possible to state with certainty whether a
reported driver is actually responsible for crashing your system or that the
root cause is in another module. Nonetheless it's suggested you look for
updates for the products that these drivers belong to and regularly visit
Windows update or enable automatic updates for Windows. In case a piece of
malfunctioning hardware is causing trouble, a search with Google on the bug
check errors together with the model name and brand of your computer may
help you investigate this further.
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Delta Ophiuchus
Le #25723492
*Bonjour/Bonsoir/Bonne nuit Marina*, qui a écrit le 16/10/2013 14:11 :

bonjour à tous, je recherche de l'aide car j'ai un gros problème depuis
quelques jours.
Mon PC (HP pavilion g7 - win 7) se coupe tout seul et redémarre.
J'ai chercher sur le net et j'ai vu que ce nétait pas un défaut matériel
mais de pilotes
j'ai vérifier mes pilotes de la carte graphique mais ils sont à jour
Je ne sais plus quoi faire
Merci de votre aide




C'est un crash qui revient souvent avec les HP.
Lis ceci :
http://forum.malekal.com/igdpmd64-sys-t42424.html
Fais ce que dit @stéroH le 28 Fév 2013 11:40 :
- démarre le PC en mode sans échec
- restaure le système à un point pour lequel tu es sûre que tout
fonctionnait correctement.
- Une fois cela fait crée un nouveau point de restauration.
- Redémarre normalement
- Fais la mise à jour du pilote graphique

--
http://www.synec-doc.be/doc/accents2.htm

Le premier anti-virus/anti-spyware/anti-malware, ce n'est pas un
programme, c'est toi :
http://www.certa.ssi.gouv.fr/
Marina
Le #25723552
Merci Delta, je vais essayé tout ca (enfin je vais tenter d'essayer ) !!
bonne journée


"Delta Ophiuchus" a écrit dans le message de groupe de discussion :
l3m17p$qqq$

*Bonjour/Bonsoir/Bonne nuit Marina*, qui a écrit le 16/10/2013 14:11 :

bonjour à tous, je recherche de l'aide car j'ai un gros problème depuis
quelques jours.
Mon PC (HP pavilion g7 - win 7) se coupe tout seul et redémarre.
J'ai chercher sur le net et j'ai vu que ce nétait pas un défaut matériel
mais de pilotes
j'ai vérifier mes pilotes de la carte graphique mais ils sont à jour
Je ne sais plus quoi faire
Merci de votre aide




C'est un crash qui revient souvent avec les HP.
Lis ceci :
http://forum.malekal.com/igdpmd64-sys-t42424.html
Fais ce que dit @stéroH le 28 Fév 2013 11:40 :
- démarre le PC en mode sans échec
- restaure le système à un point pour lequel tu es sûre que tout
fonctionnait correctement.
- Une fois cela fait crée un nouveau point de restauration.
- Redémarre normalement
- Fais la mise à jour du pilote graphique

--
http://www.synec-doc.be/doc/accents2.htm

Le premier anti-virus/anti-spyware/anti-malware, ce n'est pas un
programme, c'est toi :
http://www.certa.ssi.gouv.fr/
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