Bonjour ,
ZA m'a proposé une update, j'ai accepté... depuis, lors de chaque démarrage,
ZA ne démarre pas, rien dans la barre de lancement rapide !
Je fais un redémarrage (un peu long tout ça !), et ZA apparaît !
Est-ce cette new version qui est buguée ?ou mon ZA qui est mal configuré
?( sachant qu'il fonctionnait très bien avant la mise à jour) ? ? ? On
dois-je attendre la nouvelle version ?
Merci de votre aide
Geo, ancêtre
http://pluri-site.net/geo/accueil.php
Ce n'est pas parce que l'on a un pied dans la tombe que l'on doit se laisser
marcher sur l'autre.
Cette action est irreversible, confirmez la suppression du commentaire ?
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Bonjour, ----- Original Message ----- From: "Yadupour" Newsgroups: microsoft.public.fr.securite Sent: Wednesday, July 05, 2006 8:56 AM Subject: Mise à jour ZoneAlarm
Bonjour , ZA m'a proposé une update, j'ai accepté... depuis, lors de chaque démarrage, ZA ne démarre pas, rien dans la barre de lancement rapide ! Je fais un redémarrage (un peu long tout ça !), et ZA apparaît !
Est-ce cette new version qui est buguée ?ou mon ZA qui est mal configuré ?( sachant qu'il fonctionnait très bien avant la mise à jour) ? ? ? On dois-je attendre la nouvelle version ? Merci de votre aide Geo, ancêtre http://pluri-site.net/geo/accueil.php Ce n'est pas parce que l'on a un pied dans la tombe que l'on doit se laisser marcher sur l'autre.
Les version x.725 (za gratuit) et anterieures a za6pro 6.5.722 sont
completement buggees desinstallation propre (desole en anglais)
Zone Labs Customer Care
This Information Applies to:
All ZoneAlarm Products
Summary:
If you want to fully uninstall ZoneAlarm, or if you received this from Tech Support.
Solution:
In order to completely remove ZoneAlarm from your system, please do the following. If any of the steps below do not apply to you, or you are unable to perform the function listed, please continue to the next step.
If you plan to reinstall, then before starting, please be sure to download the latest version. Note that a current valid license key is required to download ZoneAlarm Plus or Pro.
Note for ZoneAlarm Premium product users: In order to download the latest version, you must have a valid key. To find out if your key is valid, click Overview -> Product Info. Your expiration date and time will appear directly underneath the license number (any key that shows "unlimited" is an illegal pirate license key). If your key is not valid, use the following link to renew:
http://www.zonelabs.com/renew/
Be sure to install from an account with Administrative privileges, if your OS supports them.
Please do the following. If any of the steps below do not apply to you, or you are unable to perform the function listed, please CONTINUE to the next step.
Open the ZoneAlarm program, go to the OVERVIEW -> PREFERENCES tab, and make sure the Load At Startup box is UNchecked. Close the program, then right-click on the ZA icon and select Shutdown.
REBOOT.
You should now have no ZoneAlarm processes running on your system.
Now click Start -> Programs -> Zone Labs -> Uninstall. Be sure to say YES to the security check.
WARNING - Do NOT run the ZoneAlarm Uninstall program while in Safe Mode unless absolutely necessary. The program may not be able to make the proper registry changes in Safe Mode, thus generating errors after a reboot.
REBOOT.
To make sure that you can see the ZoneAlarm system files, if they are still on your computer: a. Right-click on Start, then left-click on Explore. When the Windows Explorer panel appears:
- In Windows 95, 98, 98SE: Click View -> Options (in Windows 98/98SE, this will be called "Folder Options"). Click the "View" tab, then click the "Show all files" radio button.
- In Windows ME, XP, 2000: Click Tools -> Folder Options. Click the "View" tab, then click the "Show hidden files and folders" radio button.
b. Make sure you also UNcheck the box to "Hide Protected Operating System Files" if you have one. c. When searching, be sure it searches ALL hidden files and folders (in XP: check Advanced search settings) d. Click OK.
IMPORTANT NOTE: Making modifications to system files may disable crucial functions of your Windows operating system. We strongly suggest re-enabling the "Hide files and folders" feature once all ZoneAlarm files have been removed.
Click on Start, then Search or Find, and select Files. Make sure that the location box is set to search your local hard drive (usually C :) or All Local Drives.
Type the following exactly and delete the folder:
zonelabs (under your SYSTEM or SYSTEM32 folder) "zone labs" (under your Program Files folder) "Internet logs" (under your Windows or WINNT folder)
Type the following exactly - delete files found in Windows or any subfolder below it, in your Temp folder, or in the Windows "Pre-Fetch" folder):
vsutil.dll (please right-click, Properties -> Version to be sure it is a ZA file. Do NOT delete this file unless it is a Zone Labs file!)
Make sure your Recycle Bin is empty (right-click and select Empty). REBOOT
NOTE: If you received an error message upon deleting the files, or if the original programs remain in the Programs list, or if the problem persists after this, removing the files in Safe Mode will allow you to delete the files properly. Click Start, Help, and search for "SAFE MODE" for information specific to your system.
Now you should be able to get a clean install of the new version. Be sure to NOT use the old settings as this can cause further difficulties if the database is corrupt.
Bonjour,
----- Original Message -----
From: "Yadupour" <yadupour@ducontre.fr>
Newsgroups: microsoft.public.fr.securite
Sent: Wednesday, July 05, 2006 8:56 AM
Subject: Mise à jour ZoneAlarm
Bonjour ,
ZA m'a proposé une update, j'ai accepté... depuis, lors de chaque
démarrage,
ZA ne démarre pas, rien dans la barre de lancement rapide !
Je fais un redémarrage (un peu long tout ça !), et ZA apparaît !
Est-ce cette new version qui est buguée ?ou mon ZA qui est mal configuré
?( sachant qu'il fonctionnait très bien avant la mise à jour) ? ? ? On
dois-je attendre la nouvelle version ?
Merci de votre aide
Geo, ancêtre
http://pluri-site.net/geo/accueil.php
Ce n'est pas parce que l'on a un pied dans la tombe que l'on doit se
laisser
marcher sur l'autre.
Les version x.725 (za gratuit) et anterieures a za6pro 6.5.722 sont
completement buggees
desinstallation propre (desole en anglais)
Zone Labs Customer Care
This Information Applies to:
All ZoneAlarm Products
Summary:
If you want to fully uninstall ZoneAlarm, or if you received this from
Tech Support.
Solution:
In order to completely remove ZoneAlarm from your system, please do
the following. If any of the steps below do not apply to you, or you are
unable to perform the function listed, please continue to the next step.
If you plan to reinstall, then before starting, please be sure to
download the latest version. Note that a current valid license key is
required to download ZoneAlarm Plus or Pro.
Note for ZoneAlarm Premium product users: In order to download the
latest version, you must have a valid key. To find out if your key is valid,
click Overview -> Product Info. Your expiration date and time will appear
directly underneath the license number (any key that shows "unlimited" is an
illegal pirate license key). If your key is not valid, use the following
link to renew:
http://www.zonelabs.com/renew/
Be sure to install from an account with Administrative privileges, if
your OS supports them.
Please do the following. If any of the steps below do not apply to
you, or you are unable to perform the function listed, please CONTINUE to
the next step.
Open the ZoneAlarm program, go to the OVERVIEW -> PREFERENCES tab, and
make sure the Load At Startup box is UNchecked. Close the program, then
right-click on the ZA icon and select Shutdown.
REBOOT.
You should now have no ZoneAlarm processes running on your system.
Now click Start -> Programs -> Zone Labs -> Uninstall. Be sure to say
YES to the security check.
WARNING - Do NOT run the ZoneAlarm Uninstall program while in Safe
Mode unless absolutely necessary. The program may not be able to make the
proper registry changes in Safe Mode, thus generating errors after a reboot.
REBOOT.
To make sure that you can see the ZoneAlarm system files, if they are
still on your computer:
a. Right-click on Start, then left-click on Explore. When the Windows
Explorer panel appears:
- In Windows 95, 98, 98SE: Click View -> Options (in Windows 98/98SE,
this will be called "Folder Options"). Click the "View" tab, then click the
"Show all files" radio button.
- In Windows ME, XP, 2000: Click Tools -> Folder Options. Click the
"View" tab, then click the "Show hidden files and folders" radio button.
b. Make sure you also UNcheck the box to "Hide Protected Operating
System Files" if you have one.
c. When searching, be sure it searches ALL hidden files and folders
(in XP: check Advanced search settings)
d. Click OK.
IMPORTANT NOTE: Making modifications to system files may disable
crucial functions of your Windows operating system. We strongly suggest
re-enabling the "Hide files and folders" feature once all ZoneAlarm files
have been removed.
Click on Start, then Search or Find, and select Files. Make sure that
the location box is set to search your local hard drive (usually C :) or All
Local Drives.
Type the following exactly and delete the folder:
zonelabs (under your SYSTEM or SYSTEM32 folder)
"zone labs" (under your Program Files folder)
"Internet logs" (under your Windows or WINNT folder)
Type the following exactly - delete files found in Windows or any
subfolder below it, in your Temp folder, or in the Windows "Pre-Fetch"
folder):
vsutil.dll (please right-click, Properties -> Version to be sure it is
a ZA file. Do NOT delete this file unless it is a Zone Labs file!)
Make sure your Recycle Bin is empty (right-click and select Empty).
REBOOT
NOTE: If you received an error message upon deleting the files, or if
the original programs remain in the Programs list, or if the problem
persists after this, removing the files in Safe Mode will allow you to
delete the files properly. Click Start, Help, and search for "SAFE MODE" for
information specific to your system.
Now you should be able to get a clean install of the new version. Be
sure to NOT use the old settings as this can cause further difficulties if
the database is corrupt.
Bonjour, ----- Original Message ----- From: "Yadupour" Newsgroups: microsoft.public.fr.securite Sent: Wednesday, July 05, 2006 8:56 AM Subject: Mise à jour ZoneAlarm
Bonjour , ZA m'a proposé une update, j'ai accepté... depuis, lors de chaque démarrage, ZA ne démarre pas, rien dans la barre de lancement rapide ! Je fais un redémarrage (un peu long tout ça !), et ZA apparaît !
Est-ce cette new version qui est buguée ?ou mon ZA qui est mal configuré ?( sachant qu'il fonctionnait très bien avant la mise à jour) ? ? ? On dois-je attendre la nouvelle version ? Merci de votre aide Geo, ancêtre http://pluri-site.net/geo/accueil.php Ce n'est pas parce que l'on a un pied dans la tombe que l'on doit se laisser marcher sur l'autre.
Les version x.725 (za gratuit) et anterieures a za6pro 6.5.722 sont
completement buggees desinstallation propre (desole en anglais)
Zone Labs Customer Care
This Information Applies to:
All ZoneAlarm Products
Summary:
If you want to fully uninstall ZoneAlarm, or if you received this from Tech Support.
Solution:
In order to completely remove ZoneAlarm from your system, please do the following. If any of the steps below do not apply to you, or you are unable to perform the function listed, please continue to the next step.
If you plan to reinstall, then before starting, please be sure to download the latest version. Note that a current valid license key is required to download ZoneAlarm Plus or Pro.
Note for ZoneAlarm Premium product users: In order to download the latest version, you must have a valid key. To find out if your key is valid, click Overview -> Product Info. Your expiration date and time will appear directly underneath the license number (any key that shows "unlimited" is an illegal pirate license key). If your key is not valid, use the following link to renew:
http://www.zonelabs.com/renew/
Be sure to install from an account with Administrative privileges, if your OS supports them.
Please do the following. If any of the steps below do not apply to you, or you are unable to perform the function listed, please CONTINUE to the next step.
Open the ZoneAlarm program, go to the OVERVIEW -> PREFERENCES tab, and make sure the Load At Startup box is UNchecked. Close the program, then right-click on the ZA icon and select Shutdown.
REBOOT.
You should now have no ZoneAlarm processes running on your system.
Now click Start -> Programs -> Zone Labs -> Uninstall. Be sure to say YES to the security check.
WARNING - Do NOT run the ZoneAlarm Uninstall program while in Safe Mode unless absolutely necessary. The program may not be able to make the proper registry changes in Safe Mode, thus generating errors after a reboot.
REBOOT.
To make sure that you can see the ZoneAlarm system files, if they are still on your computer: a. Right-click on Start, then left-click on Explore. When the Windows Explorer panel appears:
- In Windows 95, 98, 98SE: Click View -> Options (in Windows 98/98SE, this will be called "Folder Options"). Click the "View" tab, then click the "Show all files" radio button.
- In Windows ME, XP, 2000: Click Tools -> Folder Options. Click the "View" tab, then click the "Show hidden files and folders" radio button.
b. Make sure you also UNcheck the box to "Hide Protected Operating System Files" if you have one. c. When searching, be sure it searches ALL hidden files and folders (in XP: check Advanced search settings) d. Click OK.
IMPORTANT NOTE: Making modifications to system files may disable crucial functions of your Windows operating system. We strongly suggest re-enabling the "Hide files and folders" feature once all ZoneAlarm files have been removed.
Click on Start, then Search or Find, and select Files. Make sure that the location box is set to search your local hard drive (usually C :) or All Local Drives.
Type the following exactly and delete the folder:
zonelabs (under your SYSTEM or SYSTEM32 folder) "zone labs" (under your Program Files folder) "Internet logs" (under your Windows or WINNT folder)
Type the following exactly - delete files found in Windows or any subfolder below it, in your Temp folder, or in the Windows "Pre-Fetch" folder):
vsutil.dll (please right-click, Properties -> Version to be sure it is a ZA file. Do NOT delete this file unless it is a Zone Labs file!)
Make sure your Recycle Bin is empty (right-click and select Empty). REBOOT
NOTE: If you received an error message upon deleting the files, or if the original programs remain in the Programs list, or if the problem persists after this, removing the files in Safe Mode will allow you to delete the files properly. Click Start, Help, and search for "SAFE MODE" for information specific to your system.
Now you should be able to get a clean install of the new version. Be sure to NOT use the old settings as this can cause further difficulties if the database is corrupt.
