Pixmania sucks, lies and doesn´t give your money back

Le
Sosumi
5 weeks after I returned my Panasonic, because of false advertising (the
camera didn´t perform as they said), Pixmania still doesn´t pay me back. Oh,
it´s in the system and they KNOW I returned it to the store, but they
"can´t" pay me back until it has arrived in Paris!

I live in Portugal and if I order (well, never again, of course) it is in
stock (which is another lie, because they only have a wharehouse in Paris)
and I have it in 2 days. So why the hell does it take more then 5 weeks to
go the other way?
They use an old woman with a donkey for transport? Are they waiting for me
to die of old age?

On top of that I always have to dial a charge phone number, end up in Paris
where almost nobody speaks English, so luckily I also speak German and the
woman told me, that even after they finally have it in Paris, IT WILL STILL
TAKE ANOTHER 3 WEEKS BEFORE I HAVE THE MONEY IN MY ACCOUNT!!!!!!!!!!!!!!!!!
Does the word INCOMPETENCE come to mind?

False advertising seems to come easy to them also. the price they advertise
is always increased by some vague charge. SO? Advertise with the REAL price,
like other stores do. The manuals are ONLY in French, so you have to
download and print your own language.

And if you think they´re cheap: a Nikon D80 kit costs the same at
Mediamarkt, but WITH a original Nikon carrying case, a 2 Gb SD card and a
small Nikon tripod. With the printed manual in your language as well

Maybe I´ll start a new website: WWW.PIXMANIA-SUCKS.COM
Vidéos High-Tech et Jeu Vidéo
Téléchargements
Vos réponses
Gagnez chaque mois un abonnement Premium avec GNT : Inscrivez-vous !
Trier par : date / pertinence
David Kilpatrick
Le #3543651
Sosumi wrote:
5 weeks after I returned my Panasonic, because of false advertising (the
camera didn´t perform as they said), Pixmania still doesn´t pay me back. Oh,
it´s in the system and they KNOW I returned it to the store, but they
"can´t" pay me back until it has arrived in Paris!

I live in Portugal and if I order (well, never again, of course) it is in
stock (which is another lie, because they only have a wharehouse in Paris)
and I have it in 2 days. So why the hell does it take more then 5 weeks to
go the other way?
They use an old woman with a donkey for transport? Are they waiting for me
to die of old age?

On top of that I always have to dial a charge phone number, end up in Paris
where almost nobody speaks English, so luckily I also speak German and the
woman told me, that even after they finally have it in Paris, IT WILL STILL
TAKE ANOTHER 3 WEEKS BEFORE I HAVE THE MONEY IN MY ACCOUNT!!!!!!!!!!!!!!!!!
Does the word INCOMPETENCE come to mind?

False advertising seems to come easy to them also. the price they advertise
is always increased by some vague charge. SO? Advertise with the REAL price,
like other stores do. The manuals are ONLY in French, so you have to
download and print your own language.

And if you think they´re cheap: a Nikon D80 kit costs the same at
Mediamarkt, but WITH a original Nikon carrying case, a 2 Gb SD card and a
small Nikon tripod. With the printed manual in your language as well...

Maybe I´ll start a new website: WWW.PIXMANIA-SUCKS.COM





I had the same experience - Samsung 19 inch monitor with '160 degree'
viewing angle - sure, if you like posterized solarized colour-shifted
tones from 5 degrees off axis onwards!

It took them THREE MONTHS to credit me for the return.

David

Duncan
Le #3543641
"David Kilpatrick" news:
Sosumi wrote:
5 weeks after I returned my Panasonic, because of false advertising (the
camera didn´t perform as they said), Pixmania still doesn´t pay me back.
Oh, it´s in the system and they KNOW I returned it to the store, but they
"can´t" pay me back until it has arrived in Paris!

I live in Portugal and if I order (well, never again, of course) it is in
stock (which is another lie, because they only have a wharehouse in
Paris) and I have it in 2 days. So why the hell does it take more then 5
weeks to go the other way?
They use an old woman with a donkey for transport? Are they waiting for
me to die of old age?

On top of that I always have to dial a charge phone number, end up in
Paris where almost nobody speaks English, so luckily I also speak German
and the woman told me, that even after they finally have it in Paris, IT
WILL STILL TAKE ANOTHER 3 WEEKS BEFORE I HAVE THE MONEY IN MY
ACCOUNT!!!!!!!!!!!!!!!!!
Does the word INCOMPETENCE come to mind?

False advertising seems to come easy to them also. the price they
advertise is always increased by some vague charge. SO? Advertise with
the REAL price, like other stores do. The manuals are ONLY in French, so
you have to download and print your own language.

And if you think they´re cheap: a Nikon D80 kit costs the same at
Mediamarkt, but WITH a original Nikon carrying case, a 2 Gb SD card and a
small Nikon tripod. With the printed manual in your language as well...

Maybe I´ll start a new website: WWW.PIXMANIA-SUCKS.COM




I had the same experience - Samsung 19 inch monitor with '160 degree'
viewing angle - sure, if you like posterized solarized colour-shifted
tones from 5 degrees off axis onwards!

It took them THREE MONTHS to credit me for the return.

David


I sent them back a hard drive and they said they never received it until I
proved they had and they refunded in full.

I'll not buy from them again as they are Fotovista part of DSG otherwise
know for the infamous Dixons!

Duncan


sobriquet
Le #3543571
On 29 aug, 16:14, "Sosumi"
5 weeks after I returned my Panasonic, because of false advertising (the
camera didn´t perform as they said), Pixmania still doesn´t pay me ba ck. Oh,
it´s in the system and they KNOW I returned it to the store, but they
"can´t" pay me back until it has arrived in Paris!

I live in Portugal and if I order (well, never again, of course) it is in
stock (which is another lie, because they only have a wharehouse in Paris)
and I have it in 2 days. So why the hell does it take more then 5 weeks to
go the other way?
They use an old woman with a donkey for transport? Are they waiting for me
to die of old age?

On top of that I always have to dial a charge phone number, end up in Par is
where almost nobody speaks English, so luckily I also speak German and the
woman told me, that even after they finally have it in Paris, IT WILL STI LL
TAKE ANOTHER 3 WEEKS BEFORE I HAVE THE MONEY IN MY ACCOUNT!!!!!!!!!!!!!!! !!
Does the word INCOMPETENCE come to mind?

False advertising seems to come easy to them also. the price they adverti se
is always increased by some vague charge. SO? Advertise with the REAL pri ce,
like other stores do. The manuals are ONLY in French, so you have to
download and print your own language.

And if you think they´re cheap: a Nikon D80 kit costs the same at
Mediamarkt, but WITH a original Nikon carrying case, a 2 Gb SD card and a
small Nikon tripod. With the printed manual in your language as well...

Maybe I´ll start a new website: WWW.PIXMANIA-SUCKS.COM


Complaining here (or in the groups where this is Xposted to) is not
very effective I reckon... better to write a negative review of the
online shop on consumer rating/review websites like http://www.tweakers.net /pricewatch

sobriquet
Le #3543561
On 29 aug, 21:27, sobriquet
On 29 aug, 16:14, "Sosumi"




5 weeks after I returned my Panasonic, because of false advertising (the
camera didn´t perform as they said), Pixmania still doesn´t pay me back. Oh,
it´s in the system and they KNOW I returned it to the store, but they
"can´t" pay me back until it has arrived in Paris!

I live in Portugal and if I order (well, never again, of course) it is in
stock (which is another lie, because they only have a wharehouse in Par is)
and I have it in 2 days. So why the hell does it take more then 5 weeks to
go the other way?
They use an old woman with a donkey for transport? Are they waiting for me
to die of old age?

On top of that I always have to dial a charge phone number, end up in P aris
where almost nobody speaks English, so luckily I also speak German and the
woman told me, that even after they finally have it in Paris, IT WILL S TILL
TAKE ANOTHER 3 WEEKS BEFORE I HAVE THE MONEY IN MY ACCOUNT!!!!!!!!!!!!! !!!!
Does the word INCOMPETENCE come to mind?

False advertising seems to come easy to them also. the price they adver tise
is always increased by some vague charge. SO? Advertise with the REAL p rice,
like other stores do. The manuals are ONLY in French, so you have to
download and print your own language.

And if you think they´re cheap: a Nikon D80 kit costs the same at
Mediamarkt, but WITH a original Nikon carrying case, a 2 Gb SD card and a
small Nikon tripod. With the printed manual in your language as well...

Maybe I´ll start a new website: WWW.PIXMANIA-SUCKS.COM


Complaining here (or in the groups where this is Xposted to) is not
very effective I reckon... better to write a negative review of the
online shop on consumer rating/review websites likehttp://www.tweakers.ne t/pricewatch- Tekst uit oorspronkelijk bericht niet weergeven -

- Tekst uit oorspronkelijk bericht weergeven -


http://tweakers.net/shopreview/3534


Dave Cohen
Le #3543501
Jean-Kloot wrote:
On Wed, 29 Aug 2007 12:27:49 -0700, sobriquet wrote:

On 29 aug, 16:14, "Sosumi"
5 weeks after I returned my Panasonic, because of false advertising (the
camera didn´t perform as they said), Pixmania still doesn´t pay me back. Oh,
it´s in the system and they KNOW I returned it to the store, but they
"can´t" pay me back until it has arrived in Paris!

I live in Portugal and if I order (well, never again, of course) it is in
stock (which is another lie, because they only have a wharehouse in Paris)
and I have it in 2 days. So why the hell does it take more then 5 weeks to
go the other way?
They use an old woman with a donkey for transport? Are they waiting for me
to die of old age?

On top of that I always have to dial a charge phone number, end up in Paris
where almost nobody speaks English, so luckily I also speak German and the
woman told me, that even after they finally have it in Paris, IT WILL STILL
TAKE ANOTHER 3 WEEKS BEFORE I HAVE THE MONEY IN MY ACCOUNT!!!!!!!!!!!!!!!!!
Does the word INCOMPETENCE come to mind?

False advertising seems to come easy to them also. the price they advertise
is always increased by some vague charge. SO? Advertise with the REAL price,
like other stores do. The manuals are ONLY in French, so you have to
download and print your own language.

And if you think they´re cheap: a Nikon D80 kit costs the same at
Mediamarkt, but WITH a original Nikon carrying case, a 2 Gb SD card and a
small Nikon tripod. With the printed manual in your language as well...

Maybe I´ll start a new website: WWW.PIXMANIA-SUCKS.COM
Complaining here (or in the groups where this is Xposted to) is not

very effective I reckon... better to write a negative review of the
online shop on consumer rating/review websites like http://www.tweakers.net/pricewatch


I am in France... maybe this info is useful:

2 years ago I purchased a lot of equipment from www.pixelpartner.fr

Fast delivery, everything in good condition. I never had to return
anything.

But suddenly they vanished, the website just went offline.

I think people running sites like that just operate under a certain
name for a year or so, then when people start to sending things back
for warranty purposes, they start all over again under another name.

pixelpartner, pixmania... get it?

BUT this is the risk you take when you shop around and buy at the
lowest price possible. I rather buy from a real shop around the corner
and pay a bit more, so that I get proper aftersales if needed.


I think I would like to know the nature of the 'false advertising'. If

it referred to the camera specifications, that should have been flushed
out before placing an order anywhere. Returning an on-line purchase
isn't something one wants to do even with a reputable supplier and
should be reserved for defective items.
An item such as a camera should only be purchased from a well known
supplier. As the last poster noted, buying from a local shop is the
safest, but I've been quite happy with suppliers such as Amazon.
Dave Cohen



Dennis Pogson
Le #3543471
Dave Cohen wrote:
Jean-Kloot wrote:
On Wed, 29 Aug 2007 12:27:49 -0700, sobriquet wrote:

On 29 aug, 16:14, "Sosumi"
5 weeks after I returned my Panasonic, because of false
advertising (the camera didn´t perform as they said), Pixmania
still doesn´t pay me back. Oh, it´s in the system and they KNOW I
returned it to the store, but they "can´t" pay me back until it
has arrived in Paris!

I live in Portugal and if I order (well, never again, of course)
it is in stock (which is another lie, because they only have a
wharehouse in Paris) and I have it in 2 days. So why the hell does
it take more then 5 weeks to go the other way?
They use an old woman with a donkey for transport? Are they
waiting for me to die of old age?

On top of that I always have to dial a charge phone number, end up
in Paris where almost nobody speaks English, so luckily I also
speak German and the woman told me, that even after they finally
have it in Paris, IT WILL STILL TAKE ANOTHER 3 WEEKS BEFORE I HAVE
THE MONEY IN MY ACCOUNT!!!!!!!!!!!!!!!!! Does the word
INCOMPETENCE come to mind?

False advertising seems to come easy to them also. the price they
advertise is always increased by some vague charge. SO? Advertise
with the REAL price, like other stores do. The manuals are ONLY in
French, so you have to download and print your own language.

And if you think they´re cheap: a Nikon D80 kit costs the same at
Mediamarkt, but WITH a original Nikon carrying case, a 2 Gb SD
card and a small Nikon tripod. With the printed manual in your
language as well...

Maybe I´ll start a new website: WWW.PIXMANIA-SUCKS.COM
Complaining here (or in the groups where this is Xposted to) is not

very effective I reckon... better to write a negative review of the
online shop on consumer rating/review websites like
http://www.tweakers.net/pricewatch


I am in France... maybe this info is useful:

2 years ago I purchased a lot of equipment from www.pixelpartner.fr

Fast delivery, everything in good condition. I never had to return
anything.

But suddenly they vanished, the website just went offline.

I think people running sites like that just operate under a certain
name for a year or so, then when people start to sending things back
for warranty purposes, they start all over again under another name.

pixelpartner, pixmania... get it?

BUT this is the risk you take when you shop around and buy at the
lowest price possible. I rather buy from a real shop around the
corner and pay a bit more, so that I get proper aftersales if needed.


I think I would like to know the nature of the 'false advertising'. If

it referred to the camera specifications, that should have been
flushed out before placing an order anywhere. Returning an on-line
purchase isn't something one wants to do even with a reputable
supplier and should be reserved for defective items.
An item such as a camera should only be purchased from a well known
supplier. As the last poster noted, buying from a local shop is the
safest, but I've been quite happy with suppliers such as Amazon.
Dave Cohen


Having read many criticisms of Pixmania on this NG, I have placed them in my
Block Sender file, I wouldn't deal with them if they were offering FREE
cameras etc.


Dennis




Sosumi
Le #3542261
On top of everything, today I learned that the stock in the store in Lisbon
is not surely up to date and they have no phone. Good, I´d love to drive
over 100 km´s for nothing.
Also: they normal refund or 15 days return or trade is actually just 7 days
and then you can not exchange it; they have to send it to Paris first also.
So just to exchange a product will take 2 - 3 months.
They act like it´s a millions business, but the store in Lisbon (only one in
Portugal) has only 3 employers and is as small as a local village drugstore.
The center in Paris, where all phone calls go, is likely a callcenter, not
from Pixmania at all. The woman I talked to tolde me it was just a second
job for her.

I hope they go bankrupt. Eh, after they give me my money back.
Publicité
Poster une réponse
Anonyme