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Windows Update ne fait rien (XP Home SP2)

7 réponses
Avatar
CHP
Bjr.

Sur un portable Compaq sur lequel Win XP Home a du être réinstallé (suite
crash disque) Windows Update reste bloqué sur la page "Recherche de la toute
dernière version du logiciel Windows Update".

J'ai vérifié tous les réglages d'Internet Explorer et le firewall est
désactivé.

Qqun a-til déjà résolu ce pb ?

Merci.

7 réponses

Avatar
Pierre
Bonjour,
Essaye de réinstaller Windows Update.

Tu trouvera la manipulation nécessaires ici
http://wikims.free.fr/phpBB2/viewtopic.php?t4
--
-----------------------------------------------------
Pierre
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Avatar
CHP
Bonjour Pierre.

J'ai fait la manip puis j'ai redémarré et relancé Window Update.

Toujours rien...

Et je ne sais pas où trouver un log d'erreur pour avoir une indication
qcq sur la nature du pb.

Christophe

"Pierre" wrote:

Bonjour,
Essaye de réinstaller Windows Update.

Tu trouvera la manipulation nécessaires ici
http://wikims.free.fr/phpBB2/viewtopic.php?t4
--
-----------------------------------------------------
Pierre
http://wikims.free.fr - http://spaces.msn.com/members/computerradio/
http://wikims.free.fr/phpBB2/index.php
Pour prendre contact : MSN : http://minilien.com/?uC4NJgI7q0 Normal :
http://minilien.com/?3lwHfS5VMD
Conférence Microsoft Anti-Spyware Vendredi 27 Mai. Pour vous connecter
http://wikims.free.fr/char_applet.htm





Avatar
~Jean-Marc~ [MVP]
Salutations *CHP* !
Dans <news:
tu nous disais :
Sur un portable Compaq sur lequel Win XP Home a du être réinstallé
(suite crash disque) Windows Update reste bloqué sur la page
"Recherche de la toute dernière version du logiciel Windows Update".
J'ai vérifié tous les réglages d'Internet Explorer et le firewall est
désactivé.


Jette un oeil dans le "WindowsUpdate.log" dans "C:windows"
et envoie les parties qui contiennent des erreurs et qui
concernent la date d'essai.
(copier/coller)

@+

--
~Jean-Marc~ MSAE & MVP Windows XP Fr
M'écrire : http://msmvps.com/docxp/contact.aspx
- http://docxp.mvps.org - http://msmvps.com/docxp/ -
Aide en DIRECT sur Internet : http://communautes-ms.akro-net.org/

Avatar
CHP
Bonjour ~Jean-Marc~

Voici l'extrait de WindowsUpdate.log sur une connexion à Windows Update faite
ce matin juste après un Power On:.

Une idée ?
Merci.
Christophe
___________________________________________________________________
2005-05-25 09:27:32+0200 1080 75c Service Main starts
2005-05-25 09:27:32+0200 1080 75c Using BatchFlushAge = 18245.
2005-05-25 09:27:32+0200 1080 75c Using SamplingValue = 653.
2005-05-25 09:27:32+0200 1080 75c Successfully loaded event namespace
dictionary.
2005-05-25 09:27:32+0200 1080 75c Successfully loaded client event namespace
descriptor.
2005-05-25 09:27:32+0200 1080 75c Successfully initialized local event
logger. Events will be logged at
C:WINDOWSSoftwareDistributionReportingEvents.log.
2005-05-25 09:27:32+0200 1080 75c Successfully initialized NT event logger.
2005-05-25 09:27:32+0200 1080 75c Successfully initialized event uploader 0.
2005-05-25 09:27:32+0200 1080 75c Successfully initialized event uploader 1.
2005-05-25 09:27:32+0200 1080 75c WU client with version 5.4.3790.2182
successfully initialized
2005-05-25 09:27:32+0200 1080 75c Service status is now SERVICE_RUNNING
2005-05-25 09:28:17+0200 1080 75c start delayed initialization of WU client
2005-05-25 09:28:17+0200 928 3a4 Trying to make out of proc datastore active
2005-05-25 09:28:18+0200 928 3a4 Out of proc datastore is now active
2005-05-25 09:28:18+0200 928 3a4 Out of proc datastore is shutting down
2005-05-25 09:28:18+0200 1080 75c WU client failed to load persisted
download calls with error 0x80004002
2005-05-25 09:28:18+0200 1080 75c Client Call Recorder finished delayed
initialization
2005-05-25 09:28:19+0200 1028 408 Trying to make out of proc datastore active
2005-05-25 09:28:19+0200 1028 408 Out of proc datastore is now active
2005-05-25 09:28:19+0200 1028 408 Out of proc datastore is shutting down
2005-05-25 09:28:19+0200 1080 75c DM: GetSession failed with 0x80004002.
2005-05-25 09:28:19+0200 1080 75c Setting next AU detection timeout to
2005-05-25 07:28:19
2005-05-25 09:28:19+0200 1676 420 Trying to make out of proc datastore active
2005-05-25 09:28:19+0200 1676 420 Out of proc datastore is now active
2005-05-25 09:28:19+0200 1676 420 Out of proc datastore is shutting down
2005-05-25 09:28:19+0200 928 3a4 Out of proc datastore is now inactive
2005-05-25 09:28:20+0200 1144 47c Trying to make out of proc datastore active
2005-05-25 09:28:20+0200 1028 408 Out of proc datastore is now inactive
2005-05-25 09:28:20+0200 1144 47c Out of proc datastore is now active
2005-05-25 09:28:20+0200 1144 47c Out of proc datastore is shutting down
2005-05-25 09:28:20+0200 1080 75c Failed to get session from datastore:
80004002
2005-05-25 09:28:20+0200 1080 75c Failed to Unserialize from data store:
80004002
2005-05-25 09:28:20+0200 1080 75c InitAUComponents Failed, will restart AU
in 30 mins: 80004002
2005-05-25 09:28:20+0200 1080 75c AU Restart required....
2005-05-25 09:28:21+0200 1676 420 Out of proc datastore is now inactive
2005-05-25 09:28:21+0200 1144 47c Out of proc datastore is now inactive
2005-05-25 09:28:32+0200 1080 43c Service received logon notification
2005-05-25 09:28:32+0200 1080 75c AU received event of 3
2005-05-25 09:28:32+0200 1080 75c Received an event which can not be
processed at this time
2005-05-25 09:28:59+0200 780 450 CreateObject for
Microsoft.Update.ServiceManager failed: error 0x800401f3
2005-05-25 09:29:03+0200 780 450 CreateObject for
Microsoft.Update.ServiceManager failed: error 0x800401f3
2005-05-25 09:29:09+0200 780 450 Checking for different Redirector at:
http://download.windowsupdate.com/msdownload/update/v5/redir/wuredir.cab
2005-05-25 09:29:10+0200 780 450 WinInet: Server file is not newer.
Skipping download.
2005-05-25 09:29:10+0200 780 450 Successfully refreshed Redirector cab.
2005-05-25 09:29:10+0200 780 450 WinInet: Server file is not newer.
Skipping download.
2005-05-25 09:29:11+0200 780 450 WinInet: Download speed is 142121 bytes/sec
2005-05-25 09:29:11+0200 780 450 WinInet: Successfully downloaded
http://v5.windowsupdate.microsoft.com/SelfUpdate/AU/x86/XP/fr/wusetup.cab to
file C:WINDOWSSoftwareDistributionWebSetupwusetup.cab
2005-05-25 09:29:11+0200 780 450 Loading inf file
C:WINDOWSSoftwareDistributionWebSetupwusetup.inf
2005-05-25 09:29:11+0200 780 450 Section name: cdm: Index: 0
2005-05-25 09:29:11+0200 780 450 Section name: iuengine: Index: 1
2005-05-25 09:29:11+0200 780 450 Section name: wuapi: Index: 2
2005-05-25 09:29:11+0200 780 450 Section name: wuauclt: Index: 3
2005-05-25 09:29:11+0200 780 450 Section name: wuauclt1: Index: 4
2005-05-25 09:29:11+0200 780 450 Section name: wuaucpl: Index: 5
2005-05-25 09:29:11+0200 780 450 Section name: wuaueng_WebSetup: Index: 6
2005-05-25 09:29:11+0200 780 450 Section name: wuaueng1: Index: 7
2005-05-25 09:29:11+0200 780 450 Section name: wuauserv_WebSetup: Index: 8
2005-05-25 09:29:11+0200 780 450 Section name: wucltui: Index: 9
2005-05-25 09:29:11+0200 780 450 Section name: wups: Index: 10
2005-05-25 09:29:11+0200 780 450 Section name: winhttp: Index: 11
2005-05-25 09:29:11+0200 780 450 Required Version for binary
C:WINDOWSsystem32cdm.dll is: 5,5,3790,2182
2005-05-25 09:29:11+0200 780 450 Binary: C:WINDOWSsystem32cdm.dll:
Target version: 5.5.3790.2182 Required: 5.5.3790.2182
2005-05-25 09:29:11+0200 780 450 Required Version for binary
C:WINDOWSsystem32iuengine.dll is: 5,4,3790,2182
2005-05-25 09:29:11+0200 780 450 Binary: C:WINDOWSsystem32iuengine.dll:
Target version: 5.4.3790.2182 Required: 5.4.3790.2182
2005-05-25 09:29:11+0200 780 450 Required Version for binary
C:WINDOWSsystem32wuapi.dll is: 5,4,3790,2182
2005-05-25 09:29:11+0200 780 450 Binary: C:WINDOWSsystem32wuapi.dll:
Target version: 5.4.3790.2182 Required: 5.4.3790.2182
2005-05-25 09:29:11+0200 780 450 Required Version for binary
C:WINDOWSsystem32wuauclt.exe is: 5,4,3790,2182
2005-05-25 09:29:11+0200 780 450 Binary: C:WINDOWSsystem32wuauclt.exe:
Target version: 5.4.3790.2182 Required: 5.4.3790.2182
2005-05-25 09:29:11+0200 780 450 Required Version for binary
C:WINDOWSsystem32wuauclt1.exe is: 5,4,3790,2182
2005-05-25 09:29:11+0200 780 450 Binary: C:WINDOWSsystem32wuauclt1.exe:
Target version: 5.4.3790.2182 Required: 5.4.3790.2182
2005-05-25 09:29:11+0200 780 450 Required Version for binary
C:WINDOWSsystem32wuaucpl.cpl is: 5,4,3790,2182
2005-05-25 09:29:11+0200 780 450 Binary: C:WINDOWSsystem32wuaucpl.cpl:
Target version: 5.4.3790.2182 Required: 5.4.3790.2182
2005-05-25 09:29:11+0200 780 450 Required Version for binary
C:WINDOWSsystem32wuaueng.dll is: 5,4,3790,2182
2005-05-25 09:29:11+0200 780 450 Binary: C:WINDOWSsystem32wuaueng.dll:
Target version: 5.4.3790.2182 Required: 5.4.3790.2182
2005-05-25 09:29:11+0200 780 450 Required Version for binary
C:WINDOWSsystem32wuaueng1.dll is: 5,4,3790,2182
2005-05-25 09:29:11+0200 780 450 Binary: C:WINDOWSsystem32wuaueng1.dll:
Target version: 5.4.3790.2182 Required: 5.4.3790.2182
2005-05-25 09:29:11+0200 780 450 Required Version for binary
C:WINDOWSsystem32wucltui.dll is: 5,4,3790,2182
2005-05-25 09:29:11+0200 780 450 Binary: C:WINDOWSsystem32wucltui.dll:
Target version: 5.4.3790.2182 Required: 5.4.3790.2182
2005-05-25 09:29:11+0200 780 450 Required Version for binary
C:WINDOWSsystem32wups.dll is: 5,4,3790,2182
2005-05-25 09:29:11+0200 780 450 Binary: C:WINDOWSsystem32wups.dll:
Target version: 5.4.3790.2182 Required: 5.4.3790.2182
2005-05-25 09:29:11+0200 780 450 CreateObject for
Microsoft.Update.AutoUpdate failed: error 0x800401f3
2005-05-25 09:29:11+0200 780 450 CreateObject for
Microsoft.Update.SystemInfo failed: error 0x800401f3
Avatar
~Jean-Marc~ [MVP]
Salutations *CHP* !
Dans <news:
tu nous disais :
Bonjour ~Jean-Marc~

Voici l'extrait de WindowsUpdate.log sur une connexion à Windows
Update faite ce matin juste après un Power On:.

2005-05-25 09:29:11+0200 780 450 CreateObject for
Microsoft.Update.SystemInfo failed: error 0x800401f3


Essaye la première série de commandes du point 5) :
http://perso.wanadoo.fr/doc.jm/WU5-FAQ.htm#5

@+

--
~Jean-Marc~ MSAE & MVP Windows XP Fr
M'écrire : http://msmvps.com/docxp/contact.aspx
- http://docxp.mvps.org - http://msmvps.com/docxp/ -
Aide en DIRECT sur Internet : http://communautes-ms.akro-net.org/

Avatar
CHP
YES!!!!!!!!!!!!!!!!!!!!!

C'était bien un pb de mauvais enregistrement d'une DLL.

Je conserve précieusement le lien vers la FAQ WU5, car vu
le nbre d'erreurs possibles qui sont listées, j'ai comme dans
l'idée que ça pourrait me reservir...

Un grand merci.
Christophe
Avatar
DOURIK
Il faut désormais installer MICROSOFT UPDATE qui couvre WINDOWS et OFFICE

"CHP" wrote:

Bjr.

Sur un portable Compaq sur lequel Win XP Home a du être réinstallé (suite
crash disque) Windows Update reste bloqué sur la page "Recherche de la toute
dernière version du logiciel Windows Update".

J'ai vérifié tous les réglages d'Internet Explorer et le firewall est
désactivé.

Qqun a-til déjà résolu ce pb ?

Merci.