Bonjour
j avais 3 pc XP pro en reseau, dont 1 me servait de serveur
sur ce serveur j ai installé Norton Antivirus corporate 2004 serveur
sur les 2 autres pc j y ai mis le NAV client qui sont donc relies au 1er
mais mon servreur est mort
donc je ne peux plus mettre les NAV client a jour
j ai voulu les desinstaller mais la Impossible, il me demande un mot de
passe qui est sur le NV du serveur, mais celui ci est HS
impossible de desinstaller les clients
comment faire ???
merci
Bonjour
j avais 3 pc XP pro en reseau, dont 1 me servait de serveur
sur ce serveur j ai installé Norton Antivirus corporate 2004 serveur
sur les 2 autres pc j y ai mis le NAV client qui sont donc relies au 1er
mais mon servreur est mort
donc je ne peux plus mettre les NAV client a jour
j ai voulu les desinstaller mais la Impossible, il me demande un mot de
passe qui est sur le NV du serveur, mais celui ci est HS
impossible de desinstaller les clients
comment faire ???
merci
Bonjour
j avais 3 pc XP pro en reseau, dont 1 me servait de serveur
sur ce serveur j ai installé Norton Antivirus corporate 2004 serveur
sur les 2 autres pc j y ai mis le NAV client qui sont donc relies au 1er
mais mon servreur est mort
donc je ne peux plus mettre les NAV client a jour
j ai voulu les desinstaller mais la Impossible, il me demande un mot de
passe qui est sur le NV du serveur, mais celui ci est HS
impossible de desinstaller les clients
comment faire ???
merci
Philippe Cazaux-Moutou avait écrit le 20/05/2004 :Bonjour
j avais 3 pc XP pro en reseau, dont 1 me servait de serveur
sur ce serveur j ai installé Norton Antivirus corporate 2004 serveur
sur les 2 autres pc j y ai mis le NAV client qui sont donc relies au 1er
mais mon servreur est mort
donc je ne peux plus mettre les NAV client a jour
j ai voulu les desinstaller mais la Impossible, il me demande un mot de
passe qui est sur le NV du serveur, mais celui ci est HS
impossible de desinstaller les clients
comment faire ???
merci
a tout hasard... en mode sans échec ca fonctionnerai pas?
Philippe Cazaux-Moutou avait écrit le 20/05/2004 :
Bonjour
j avais 3 pc XP pro en reseau, dont 1 me servait de serveur
sur ce serveur j ai installé Norton Antivirus corporate 2004 serveur
sur les 2 autres pc j y ai mis le NAV client qui sont donc relies au 1er
mais mon servreur est mort
donc je ne peux plus mettre les NAV client a jour
j ai voulu les desinstaller mais la Impossible, il me demande un mot de
passe qui est sur le NV du serveur, mais celui ci est HS
impossible de desinstaller les clients
comment faire ???
merci
a tout hasard... en mode sans échec ca fonctionnerai pas?
Philippe Cazaux-Moutou avait écrit le 20/05/2004 :Bonjour
j avais 3 pc XP pro en reseau, dont 1 me servait de serveur
sur ce serveur j ai installé Norton Antivirus corporate 2004 serveur
sur les 2 autres pc j y ai mis le NAV client qui sont donc relies au 1er
mais mon servreur est mort
donc je ne peux plus mettre les NAV client a jour
j ai voulu les desinstaller mais la Impossible, il me demande un mot de
passe qui est sur le NV du serveur, mais celui ci est HS
impossible de desinstaller les clients
comment faire ???
merci
a tout hasard... en mode sans échec ca fonctionnerai pas?
Non
il refuse, il me dit : impossible d acceder au service de windows installer,
car je suis en mode sans echec
Non
il refuse, il me dit : impossible d acceder au service de windows installer,
car je suis en mode sans echec
Non
il refuse, il me dit : impossible d acceder au service de windows installer,
car je suis en mode sans echec
Philippe Cazaux-Moutou a écrit:Non
il refuse, il me dit : impossible d acceder au service de windows
installer,
car je suis en mode sans echec
Salut Philippe Cazaux-Moutou
Et si tu posais ta question sur le support on-line de Symantec ?
Ou si par hasard, la réponse se trouvait déjà dans leur rubrique
FAQ (c'est une supposition) ?
Ici, c'est un forum WinXP. On essaye de dépanner, mais on a plus
de connaissances sur XP que sur les applis.
--
Ypoons
"Quand les riches se font la guerre, ce sont les pauvres qui meurent"
Philippe Cazaux-Moutou a écrit:
Non
il refuse, il me dit : impossible d acceder au service de windows
installer,
car je suis en mode sans echec
Salut Philippe Cazaux-Moutou
Et si tu posais ta question sur le support on-line de Symantec ?
Ou si par hasard, la réponse se trouvait déjà dans leur rubrique
FAQ (c'est une supposition) ?
Ici, c'est un forum WinXP. On essaye de dépanner, mais on a plus
de connaissances sur XP que sur les applis.
--
Ypoons
"Quand les riches se font la guerre, ce sont les pauvres qui meurent"
Philippe Cazaux-Moutou a écrit:Non
il refuse, il me dit : impossible d acceder au service de windows
installer,
car je suis en mode sans echec
Salut Philippe Cazaux-Moutou
Et si tu posais ta question sur le support on-line de Symantec ?
Ou si par hasard, la réponse se trouvait déjà dans leur rubrique
FAQ (c'est une supposition) ?
Ici, c'est un forum WinXP. On essaye de dépanner, mais on a plus
de connaissances sur XP que sur les applis.
--
Ypoons
"Quand les riches se font la guerre, ce sont les pauvres qui meurent"
et ca ?
How to uninstall the Norton AntiVirus Corporate Edition 7.5 and 7.6 for
Windows NT/2000/XP client manually
Situation:
This document describes how to manually uninstall the Norton AntiVirus
Corporate Edition 7.5 and 7.6 for Windows NT/2000/XP client.
Solution:
This article only addresses Windows NT/2000/XP. For Windows 95/98/Me,
read the article How to uninstall the Norton AntiVirus Corporate
Edition 7.x for Windows 95/98/Me client manually.
The easiest way to remove Norton AntiVirus Corporate Edition (NAVCE)
7.5 or 7.6 from your computer is to run the built-in uninstaller
program from Add/Remove Programs in the Windows NT Control Panel.
This document describes how to manually remove NAVCE from the following
three places:
The registry
The Start menu
The hard drive
To remove NAVCE from the registry
--------------------------------------------------------------------------
------
WARNING: The registry is a very important part of Windows NT/2000. If
it becomes corrupt, or some of the data within it is lost, then you may
have problems starting the computer or running other applications. Make
changes to it carefully.
--------------------------------------------------------------------------
------
To back up the registry
Logon as Administrator.
On the Start menu, click Run.
Type regedit and then click OK.
On the Registry Editor menu, click the Registry menu > Export Registry.
Type a file name with which to save the current registry. By default,
the Registry Editor will save files in the root of your C: drive with
the .reg extension.
Click Save. You now have a backup of your registry. To restore a
registry backup with the default .reg extension, double-click the file
name. Although this is a handy way to restore files, do not
double-click the file unless you are absolutely sure that you want to
restore the backup registry.
With the registry backed up, you are now ready to edit the registry.
You can navigate through the registry either with the mouse (by
clicking the plus and minus signs) or with the arrow keys (up/down to
move up and down, left/right to collapse/expand a branch).
To edit the registry
Stop the Norton AntiVirus Client and Defwatch services if they are
running.
Navigate to the following subkey:
HKEY_CLASSES_ROOT*ShellexContextMenuHandlers
Delete the LDVPMenu entry.
Navigate to the following subkey:
HKEY_LOCAL_MACHINESystemCurrentControlSetServices
Delete the following entries:
Defwatch
NAVAP
NAVAPEL
NAVENG
NAVEX15
Norton AntiVirus Client
Norton AntiVirus Server (This entry is not normal for a client install,
when found, be sure to delete.)
If no other Symantec products are installed, then also delete the
SymEvent entry.
Navigate to the following subkey:
HKEY_LOCAL_MACHINESystemCurrentControlSetServicesEventLogApplication
Delete the Norton AntiVirus entry.
Navigate to the following subkey:
HKEY_LOCAL_MACHINESoftwareINTELDLLUsage
Delete the VP6 entry
In the left pane, click My Computer, click Edit, and then click Find.
Search for the following string, and delete any keys or values found:
VirusProtect6
Continue to search for this string until no further results appear.
In the left pane, click My Computer, click Edit, and then click Find.
Search for the following string, and delete any keys or values found:
74BE21DBFDBD3D11EBAE000ACC725290
Continue to search for this string until no further results appear.
Navigate to the following subkey:
HKEY_LOCAL_MACHINESoftwareSymantecInstalledApps
Delete the following entries:
VP6TempID
VP6ClientInstalled
NAVCEClientNumber
--------------------------------------------------------------------------
------
WARNING: Follow the next two steps only if no other Symantec
applications use virus definitions on the computer. If there are
applications using virus definitions when the SharedDefs key is
deleted, they will have to be uninstalled and reinstalled in order to
function.
--------------------------------------------------------------------------
------
If no other Symantec applications that use virus definitions are
installed, navigate to the HKEY_LOCAL_MACHINESoftwareSymantec key.
Otherwise, skip to step 17.
Delete the SharedDefs entry.
Delete the following subkey:
HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionUninstall{BD12
Navigate to the following subkey:
HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionRun
Delete the vptray entry.
Restart the computer.
--------------------------------------------------------------------------
------
Note: Norton AntiVirus Corporate Edition is now disabled, even though
traces of it remain in the registry. These traces have little impact on
how your computer operates. It is not necessary to remove them.
--------------------------------------------------------------------------
------
To remove NAVCE from the Start menu
Right-click the Start button, and then click Open All Users.
Double-click Programs.
Right-click the Norton AntiVirus Corporate Edition folder, and then
click Delete.
To remove NAVCE from the hard drive
Open the Windows Explorer.
Navigate to the C:Program Files folder.
Right-click the NAVNT or NAV folder, and then click Delete.
On Windows NT, navigate to the C:WINNTProfilesAll UsersApplication
Data folder. On Windows 2000, navigate to the C:Documents and
SettingsAll UsersApplication Data folder.
--------------------------------------------------------------------------
------
WARNING: Follow the next three steps only if NAVCE is the only Symantec
application installed. If the VirusDefs folder is deleted while there
are other Symantec applications using virus definitions, they must be
uninstalled and reinstalled in order to function.
--------------------------------------------------------------------------
------
If NAVCE is the only Symantec product on your computer, delete the
Symantec folder.
Navigate to the Program FilesCommon FilesSymantec Shared folder.
If NAVCE is the only Symantec product on your computer, delete the
VirusDefs folder.
Navigate to the folder appropriate to your operating system:
Windows 2000/XP
C:Documents and SettingsAll UsersApplication DataSymantec
Windows NT 4.0
C:WinntProfilesAll UsersApplication DataSymantec
Delete the Norton AntiVirus Corporate Edition folder.
Close Windows Explorer.
Translations of this Document:
Given the time needed to translate documents into other languages, the
translated versions of this document may vary in content if the English
document was updated with new information during the translation
process. The English document always contains the most up-to-date
information.
et ca ?
How to uninstall the Norton AntiVirus Corporate Edition 7.5 and 7.6 for
Windows NT/2000/XP client manually
Situation:
This document describes how to manually uninstall the Norton AntiVirus
Corporate Edition 7.5 and 7.6 for Windows NT/2000/XP client.
Solution:
This article only addresses Windows NT/2000/XP. For Windows 95/98/Me,
read the article How to uninstall the Norton AntiVirus Corporate
Edition 7.x for Windows 95/98/Me client manually.
The easiest way to remove Norton AntiVirus Corporate Edition (NAVCE)
7.5 or 7.6 from your computer is to run the built-in uninstaller
program from Add/Remove Programs in the Windows NT Control Panel.
This document describes how to manually remove NAVCE from the following
three places:
The registry
The Start menu
The hard drive
To remove NAVCE from the registry
--------------------------------------------------------------------------
------
WARNING: The registry is a very important part of Windows NT/2000. If
it becomes corrupt, or some of the data within it is lost, then you may
have problems starting the computer or running other applications. Make
changes to it carefully.
--------------------------------------------------------------------------
------
To back up the registry
Logon as Administrator.
On the Start menu, click Run.
Type regedit and then click OK.
On the Registry Editor menu, click the Registry menu > Export Registry.
Type a file name with which to save the current registry. By default,
the Registry Editor will save files in the root of your C: drive with
the .reg extension.
Click Save. You now have a backup of your registry. To restore a
registry backup with the default .reg extension, double-click the file
name. Although this is a handy way to restore files, do not
double-click the file unless you are absolutely sure that you want to
restore the backup registry.
With the registry backed up, you are now ready to edit the registry.
You can navigate through the registry either with the mouse (by
clicking the plus and minus signs) or with the arrow keys (up/down to
move up and down, left/right to collapse/expand a branch).
To edit the registry
Stop the Norton AntiVirus Client and Defwatch services if they are
running.
Navigate to the following subkey:
HKEY_CLASSES_ROOT*ShellexContextMenuHandlers
Delete the LDVPMenu entry.
Navigate to the following subkey:
HKEY_LOCAL_MACHINESystemCurrentControlSetServices
Delete the following entries:
Defwatch
NAVAP
NAVAPEL
NAVENG
NAVEX15
Norton AntiVirus Client
Norton AntiVirus Server (This entry is not normal for a client install,
when found, be sure to delete.)
If no other Symantec products are installed, then also delete the
SymEvent entry.
Navigate to the following subkey:
HKEY_LOCAL_MACHINESystemCurrentControlSetServicesEventLogApplication
Delete the Norton AntiVirus entry.
Navigate to the following subkey:
HKEY_LOCAL_MACHINESoftwareINTELDLLUsage
Delete the VP6 entry
In the left pane, click My Computer, click Edit, and then click Find.
Search for the following string, and delete any keys or values found:
VirusProtect6
Continue to search for this string until no further results appear.
In the left pane, click My Computer, click Edit, and then click Find.
Search for the following string, and delete any keys or values found:
74BE21DBFDBD3D11EBAE000ACC725290
Continue to search for this string until no further results appear.
Navigate to the following subkey:
HKEY_LOCAL_MACHINESoftwareSymantecInstalledApps
Delete the following entries:
VP6TempID
VP6ClientInstalled
NAVCEClientNumber
--------------------------------------------------------------------------
------
WARNING: Follow the next two steps only if no other Symantec
applications use virus definitions on the computer. If there are
applications using virus definitions when the SharedDefs key is
deleted, they will have to be uninstalled and reinstalled in order to
function.
--------------------------------------------------------------------------
------
If no other Symantec applications that use virus definitions are
installed, navigate to the HKEY_LOCAL_MACHINESoftwareSymantec key.
Otherwise, skip to step 17.
Delete the SharedDefs entry.
Delete the following subkey:
HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionUninstall{BD12
Navigate to the following subkey:
HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionRun
Delete the vptray entry.
Restart the computer.
--------------------------------------------------------------------------
------
Note: Norton AntiVirus Corporate Edition is now disabled, even though
traces of it remain in the registry. These traces have little impact on
how your computer operates. It is not necessary to remove them.
--------------------------------------------------------------------------
------
To remove NAVCE from the Start menu
Right-click the Start button, and then click Open All Users.
Double-click Programs.
Right-click the Norton AntiVirus Corporate Edition folder, and then
click Delete.
To remove NAVCE from the hard drive
Open the Windows Explorer.
Navigate to the C:Program Files folder.
Right-click the NAVNT or NAV folder, and then click Delete.
On Windows NT, navigate to the C:WINNTProfilesAll UsersApplication
Data folder. On Windows 2000, navigate to the C:Documents and
SettingsAll UsersApplication Data folder.
--------------------------------------------------------------------------
------
WARNING: Follow the next three steps only if NAVCE is the only Symantec
application installed. If the VirusDefs folder is deleted while there
are other Symantec applications using virus definitions, they must be
uninstalled and reinstalled in order to function.
--------------------------------------------------------------------------
------
If NAVCE is the only Symantec product on your computer, delete the
Symantec folder.
Navigate to the Program FilesCommon FilesSymantec Shared folder.
If NAVCE is the only Symantec product on your computer, delete the
VirusDefs folder.
Navigate to the folder appropriate to your operating system:
Windows 2000/XP
C:Documents and SettingsAll UsersApplication DataSymantec
Windows NT 4.0
C:WinntProfilesAll UsersApplication DataSymantec
Delete the Norton AntiVirus Corporate Edition folder.
Close Windows Explorer.
Translations of this Document:
Given the time needed to translate documents into other languages, the
translated versions of this document may vary in content if the English
document was updated with new information during the translation
process. The English document always contains the most up-to-date
information.
et ca ?
How to uninstall the Norton AntiVirus Corporate Edition 7.5 and 7.6 for
Windows NT/2000/XP client manually
Situation:
This document describes how to manually uninstall the Norton AntiVirus
Corporate Edition 7.5 and 7.6 for Windows NT/2000/XP client.
Solution:
This article only addresses Windows NT/2000/XP. For Windows 95/98/Me,
read the article How to uninstall the Norton AntiVirus Corporate
Edition 7.x for Windows 95/98/Me client manually.
The easiest way to remove Norton AntiVirus Corporate Edition (NAVCE)
7.5 or 7.6 from your computer is to run the built-in uninstaller
program from Add/Remove Programs in the Windows NT Control Panel.
This document describes how to manually remove NAVCE from the following
three places:
The registry
The Start menu
The hard drive
To remove NAVCE from the registry
--------------------------------------------------------------------------
------
WARNING: The registry is a very important part of Windows NT/2000. If
it becomes corrupt, or some of the data within it is lost, then you may
have problems starting the computer or running other applications. Make
changes to it carefully.
--------------------------------------------------------------------------
------
To back up the registry
Logon as Administrator.
On the Start menu, click Run.
Type regedit and then click OK.
On the Registry Editor menu, click the Registry menu > Export Registry.
Type a file name with which to save the current registry. By default,
the Registry Editor will save files in the root of your C: drive with
the .reg extension.
Click Save. You now have a backup of your registry. To restore a
registry backup with the default .reg extension, double-click the file
name. Although this is a handy way to restore files, do not
double-click the file unless you are absolutely sure that you want to
restore the backup registry.
With the registry backed up, you are now ready to edit the registry.
You can navigate through the registry either with the mouse (by
clicking the plus and minus signs) or with the arrow keys (up/down to
move up and down, left/right to collapse/expand a branch).
To edit the registry
Stop the Norton AntiVirus Client and Defwatch services if they are
running.
Navigate to the following subkey:
HKEY_CLASSES_ROOT*ShellexContextMenuHandlers
Delete the LDVPMenu entry.
Navigate to the following subkey:
HKEY_LOCAL_MACHINESystemCurrentControlSetServices
Delete the following entries:
Defwatch
NAVAP
NAVAPEL
NAVENG
NAVEX15
Norton AntiVirus Client
Norton AntiVirus Server (This entry is not normal for a client install,
when found, be sure to delete.)
If no other Symantec products are installed, then also delete the
SymEvent entry.
Navigate to the following subkey:
HKEY_LOCAL_MACHINESystemCurrentControlSetServicesEventLogApplication
Delete the Norton AntiVirus entry.
Navigate to the following subkey:
HKEY_LOCAL_MACHINESoftwareINTELDLLUsage
Delete the VP6 entry
In the left pane, click My Computer, click Edit, and then click Find.
Search for the following string, and delete any keys or values found:
VirusProtect6
Continue to search for this string until no further results appear.
In the left pane, click My Computer, click Edit, and then click Find.
Search for the following string, and delete any keys or values found:
74BE21DBFDBD3D11EBAE000ACC725290
Continue to search for this string until no further results appear.
Navigate to the following subkey:
HKEY_LOCAL_MACHINESoftwareSymantecInstalledApps
Delete the following entries:
VP6TempID
VP6ClientInstalled
NAVCEClientNumber
--------------------------------------------------------------------------
------
WARNING: Follow the next two steps only if no other Symantec
applications use virus definitions on the computer. If there are
applications using virus definitions when the SharedDefs key is
deleted, they will have to be uninstalled and reinstalled in order to
function.
--------------------------------------------------------------------------
------
If no other Symantec applications that use virus definitions are
installed, navigate to the HKEY_LOCAL_MACHINESoftwareSymantec key.
Otherwise, skip to step 17.
Delete the SharedDefs entry.
Delete the following subkey:
HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionUninstall{BD12
Navigate to the following subkey:
HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionRun
Delete the vptray entry.
Restart the computer.
--------------------------------------------------------------------------
------
Note: Norton AntiVirus Corporate Edition is now disabled, even though
traces of it remain in the registry. These traces have little impact on
how your computer operates. It is not necessary to remove them.
--------------------------------------------------------------------------
------
To remove NAVCE from the Start menu
Right-click the Start button, and then click Open All Users.
Double-click Programs.
Right-click the Norton AntiVirus Corporate Edition folder, and then
click Delete.
To remove NAVCE from the hard drive
Open the Windows Explorer.
Navigate to the C:Program Files folder.
Right-click the NAVNT or NAV folder, and then click Delete.
On Windows NT, navigate to the C:WINNTProfilesAll UsersApplication
Data folder. On Windows 2000, navigate to the C:Documents and
SettingsAll UsersApplication Data folder.
--------------------------------------------------------------------------
------
WARNING: Follow the next three steps only if NAVCE is the only Symantec
application installed. If the VirusDefs folder is deleted while there
are other Symantec applications using virus definitions, they must be
uninstalled and reinstalled in order to function.
--------------------------------------------------------------------------
------
If NAVCE is the only Symantec product on your computer, delete the
Symantec folder.
Navigate to the Program FilesCommon FilesSymantec Shared folder.
If NAVCE is the only Symantec product on your computer, delete the
VirusDefs folder.
Navigate to the folder appropriate to your operating system:
Windows 2000/XP
C:Documents and SettingsAll UsersApplication DataSymantec
Windows NT 4.0
C:WinntProfilesAll UsersApplication DataSymantec
Delete the Norton AntiVirus Corporate Edition folder.
Close Windows Explorer.
Translations of this Document:
Given the time needed to translate documents into other languages, the
translated versions of this document may vary in content if the English
document was updated with new information during the translation
process. The English document always contains the most up-to-date
information.
et ca ?
How to uninstall the Norton AntiVirus Corporate Edition 7.5 and 7.6 for
Windows NT/2000/XP client manually
Situation:
This document describes how to manually uninstall the Norton AntiVirus
Corporate Edition 7.5 and 7.6 for Windows NT/2000/XP client.
Solution:
This article only addresses Windows NT/2000/XP. For Windows 95/98/Me,
read the article How to uninstall the Norton AntiVirus Corporate
Edition 7.x for Windows 95/98/Me client manually.
The easiest way to remove Norton AntiVirus Corporate Edition (NAVCE)
7.5 or 7.6 from your computer is to run the built-in uninstaller
program from Add/Remove Programs in the Windows NT Control Panel.
This document describes how to manually remove NAVCE from the following
three places:
The registry
The Start menu
The hard drive
To remove NAVCE from the registry
--------------------------------------------------------------------------
------
WARNING: The registry is a very important part of Windows NT/2000. If
it becomes corrupt, or some of the data within it is lost, then you may
have problems starting the computer or running other applications. Make
changes to it carefully.
--------------------------------------------------------------------------
------
To back up the registry
Logon as Administrator.
On the Start menu, click Run.
Type regedit and then click OK.
On the Registry Editor menu, click the Registry menu > Export Registry.
Type a file name with which to save the current registry. By default,
the Registry Editor will save files in the root of your C: drive with
the .reg extension.
Click Save. You now have a backup of your registry. To restore a
registry backup with the default .reg extension, double-click the file
name. Although this is a handy way to restore files, do not
double-click the file unless you are absolutely sure that you want to
restore the backup registry.
With the registry backed up, you are now ready to edit the registry.
You can navigate through the registry either with the mouse (by
clicking the plus and minus signs) or with the arrow keys (up/down to
move up and down, left/right to collapse/expand a branch).
To edit the registry
Stop the Norton AntiVirus Client and Defwatch services if they are
running.
Navigate to the following subkey:
HKEY_CLASSES_ROOT*ShellexContextMenuHandlers
Delete the LDVPMenu entry.
Navigate to the following subkey:
HKEY_LOCAL_MACHINESystemCurrentControlSetServices
Delete the following entries:
Defwatch
NAVAP
NAVAPEL
NAVENG
NAVEX15
Norton AntiVirus Client
Norton AntiVirus Server (This entry is not normal for a client install,
when found, be sure to delete.)
If no other Symantec products are installed, then also delete the
SymEvent entry.
Navigate to the following subkey:
HKEY_LOCAL_MACHINESystemCurrentControlSetServicesEventLogApplication
Delete the Norton AntiVirus entry.
Navigate to the following subkey:
HKEY_LOCAL_MACHINESoftwareINTELDLLUsage
Delete the VP6 entry
In the left pane, click My Computer, click Edit, and then click Find.
Search for the following string, and delete any keys or values found:
VirusProtect6
Continue to search for this string until no further results appear.
In the left pane, click My Computer, click Edit, and then click Find.
Search for the following string, and delete any keys or values found:
74BE21DBFDBD3D11EBAE000ACC725290
Continue to search for this string until no further results appear.
Navigate to the following subkey:
HKEY_LOCAL_MACHINESoftwareSymantecInstalledApps
Delete the following entries:
VP6TempID
VP6ClientInstalled
NAVCEClientNumber
--------------------------------------------------------------------------
------
WARNING: Follow the next two steps only if no other Symantec
applications use virus definitions on the computer. If there are
applications using virus definitions when the SharedDefs key is
deleted, they will have to be uninstalled and reinstalled in order to
function.
--------------------------------------------------------------------------
------
If no other Symantec applications that use virus definitions are
installed, navigate to the HKEY_LOCAL_MACHINESoftwareSymantec key.
Otherwise, skip to step 17.
Delete the SharedDefs entry.
Delete the following subkey:
HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionUninstall{BD12
Navigate to the following subkey:
HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionRun
Delete the vptray entry.
Restart the computer.
--------------------------------------------------------------------------
------
Note: Norton AntiVirus Corporate Edition is now disabled, even though
traces of it remain in the registry. These traces have little impact on
how your computer operates. It is not necessary to remove them.
--------------------------------------------------------------------------
------
To remove NAVCE from the Start menu
Right-click the Start button, and then click Open All Users.
Double-click Programs.
Right-click the Norton AntiVirus Corporate Edition folder, and then
click Delete.
To remove NAVCE from the hard drive
Open the Windows Explorer.
Navigate to the C:Program Files folder.
Right-click the NAVNT or NAV folder, and then click Delete.
On Windows NT, navigate to the C:WINNTProfilesAll UsersApplication
Data folder. On Windows 2000, navigate to the C:Documents and
SettingsAll UsersApplication Data folder.
--------------------------------------------------------------------------
------
WARNING: Follow the next three steps only if NAVCE is the only Symantec
application installed. If the VirusDefs folder is deleted while there
are other Symantec applications using virus definitions, they must be
uninstalled and reinstalled in order to function.
--------------------------------------------------------------------------
------
If NAVCE is the only Symantec product on your computer, delete the
Symantec folder.
Navigate to the Program FilesCommon FilesSymantec Shared folder.
If NAVCE is the only Symantec product on your computer, delete the
VirusDefs folder.
Navigate to the folder appropriate to your operating system:
Windows 2000/XP
C:Documents and SettingsAll UsersApplication DataSymantec
Windows NT 4.0
C:WinntProfilesAll UsersApplication DataSymantec
Delete the Norton AntiVirus Corporate Edition folder.
Close Windows Explorer.
Translations of this Document:
Given the time needed to translate documents into other languages, the
translated versions of this document may vary in content if the English
document was updated with new information during the translation
process. The English document always contains the most up-to-date
information.
et ca ?
How to uninstall the Norton AntiVirus Corporate Edition 7.5 and 7.6 for
Windows NT/2000/XP client manually
Situation:
This document describes how to manually uninstall the Norton AntiVirus
Corporate Edition 7.5 and 7.6 for Windows NT/2000/XP client.
Solution:
This article only addresses Windows NT/2000/XP. For Windows 95/98/Me,
read the article How to uninstall the Norton AntiVirus Corporate
Edition 7.x for Windows 95/98/Me client manually.
The easiest way to remove Norton AntiVirus Corporate Edition (NAVCE)
7.5 or 7.6 from your computer is to run the built-in uninstaller
program from Add/Remove Programs in the Windows NT Control Panel.
This document describes how to manually remove NAVCE from the following
three places:
The registry
The Start menu
The hard drive
To remove NAVCE from the registry
--------------------------------------------------------------------------
------
WARNING: The registry is a very important part of Windows NT/2000. If
it becomes corrupt, or some of the data within it is lost, then you may
have problems starting the computer or running other applications. Make
changes to it carefully.
--------------------------------------------------------------------------
------
To back up the registry
Logon as Administrator.
On the Start menu, click Run.
Type regedit and then click OK.
On the Registry Editor menu, click the Registry menu > Export Registry.
Type a file name with which to save the current registry. By default,
the Registry Editor will save files in the root of your C: drive with
the .reg extension.
Click Save. You now have a backup of your registry. To restore a
registry backup with the default .reg extension, double-click the file
name. Although this is a handy way to restore files, do not
double-click the file unless you are absolutely sure that you want to
restore the backup registry.
With the registry backed up, you are now ready to edit the registry.
You can navigate through the registry either with the mouse (by
clicking the plus and minus signs) or with the arrow keys (up/down to
move up and down, left/right to collapse/expand a branch).
To edit the registry
Stop the Norton AntiVirus Client and Defwatch services if they are
running.
Navigate to the following subkey:
HKEY_CLASSES_ROOT*ShellexContextMenuHandlers
Delete the LDVPMenu entry.
Navigate to the following subkey:
HKEY_LOCAL_MACHINESystemCurrentControlSetServices
Delete the following entries:
Defwatch
NAVAP
NAVAPEL
NAVENG
NAVEX15
Norton AntiVirus Client
Norton AntiVirus Server (This entry is not normal for a client install,
when found, be sure to delete.)
If no other Symantec products are installed, then also delete the
SymEvent entry.
Navigate to the following subkey:
HKEY_LOCAL_MACHINESystemCurrentControlSetServicesEventLogApplication
Delete the Norton AntiVirus entry.
Navigate to the following subkey:
HKEY_LOCAL_MACHINESoftwareINTELDLLUsage
Delete the VP6 entry
In the left pane, click My Computer, click Edit, and then click Find.
Search for the following string, and delete any keys or values found:
VirusProtect6
Continue to search for this string until no further results appear.
In the left pane, click My Computer, click Edit, and then click Find.
Search for the following string, and delete any keys or values found:
74BE21DBFDBD3D11EBAE000ACC725290
Continue to search for this string until no further results appear.
Navigate to the following subkey:
HKEY_LOCAL_MACHINESoftwareSymantecInstalledApps
Delete the following entries:
VP6TempID
VP6ClientInstalled
NAVCEClientNumber
--------------------------------------------------------------------------
------
WARNING: Follow the next two steps only if no other Symantec
applications use virus definitions on the computer. If there are
applications using virus definitions when the SharedDefs key is
deleted, they will have to be uninstalled and reinstalled in order to
function.
--------------------------------------------------------------------------
------
If no other Symantec applications that use virus definitions are
installed, navigate to the HKEY_LOCAL_MACHINESoftwareSymantec key.
Otherwise, skip to step 17.
Delete the SharedDefs entry.
Delete the following subkey:
HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionUninstall{BD12
Navigate to the following subkey:
HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionRun
Delete the vptray entry.
Restart the computer.
--------------------------------------------------------------------------
------
Note: Norton AntiVirus Corporate Edition is now disabled, even though
traces of it remain in the registry. These traces have little impact on
how your computer operates. It is not necessary to remove them.
--------------------------------------------------------------------------
------
To remove NAVCE from the Start menu
Right-click the Start button, and then click Open All Users.
Double-click Programs.
Right-click the Norton AntiVirus Corporate Edition folder, and then
click Delete.
To remove NAVCE from the hard drive
Open the Windows Explorer.
Navigate to the C:Program Files folder.
Right-click the NAVNT or NAV folder, and then click Delete.
On Windows NT, navigate to the C:WINNTProfilesAll UsersApplication
Data folder. On Windows 2000, navigate to the C:Documents and
SettingsAll UsersApplication Data folder.
--------------------------------------------------------------------------
------
WARNING: Follow the next three steps only if NAVCE is the only Symantec
application installed. If the VirusDefs folder is deleted while there
are other Symantec applications using virus definitions, they must be
uninstalled and reinstalled in order to function.
--------------------------------------------------------------------------
------
If NAVCE is the only Symantec product on your computer, delete the
Symantec folder.
Navigate to the Program FilesCommon FilesSymantec Shared folder.
If NAVCE is the only Symantec product on your computer, delete the
VirusDefs folder.
Navigate to the folder appropriate to your operating system:
Windows 2000/XP
C:Documents and SettingsAll UsersApplication DataSymantec
Windows NT 4.0
C:WinntProfilesAll UsersApplication DataSymantec
Delete the Norton AntiVirus Corporate Edition folder.
Close Windows Explorer.
Translations of this Document:
Given the time needed to translate documents into other languages, the
translated versions of this document may vary in content if the English
document was updated with new information during the translation
process. The English document always contains the most up-to-date
information.
et ca ?
How to uninstall the Norton AntiVirus Corporate Edition 7.5 and 7.6 for
Windows NT/2000/XP client manually
Situation:
This document describes how to manually uninstall the Norton AntiVirus
Corporate Edition 7.5 and 7.6 for Windows NT/2000/XP client.
Solution:
This article only addresses Windows NT/2000/XP. For Windows 95/98/Me,
read the article How to uninstall the Norton AntiVirus Corporate
Edition 7.x for Windows 95/98/Me client manually.
The easiest way to remove Norton AntiVirus Corporate Edition (NAVCE)
7.5 or 7.6 from your computer is to run the built-in uninstaller
program from Add/Remove Programs in the Windows NT Control Panel.
This document describes how to manually remove NAVCE from the following
three places:
The registry
The Start menu
The hard drive
To remove NAVCE from the registry
--------------------------------------------------------------------------
------
WARNING: The registry is a very important part of Windows NT/2000. If
it becomes corrupt, or some of the data within it is lost, then you may
have problems starting the computer or running other applications. Make
changes to it carefully.
--------------------------------------------------------------------------
------
To back up the registry
Logon as Administrator.
On the Start menu, click Run.
Type regedit and then click OK.
On the Registry Editor menu, click the Registry menu > Export Registry.
Type a file name with which to save the current registry. By default,
the Registry Editor will save files in the root of your C: drive with
the .reg extension.
Click Save. You now have a backup of your registry. To restore a
registry backup with the default .reg extension, double-click the file
name. Although this is a handy way to restore files, do not
double-click the file unless you are absolutely sure that you want to
restore the backup registry.
With the registry backed up, you are now ready to edit the registry.
You can navigate through the registry either with the mouse (by
clicking the plus and minus signs) or with the arrow keys (up/down to
move up and down, left/right to collapse/expand a branch).
To edit the registry
Stop the Norton AntiVirus Client and Defwatch services if they are
running.
Navigate to the following subkey:
HKEY_CLASSES_ROOT*ShellexContextMenuHandlers
Delete the LDVPMenu entry.
Navigate to the following subkey:
HKEY_LOCAL_MACHINESystemCurrentControlSetServices
Delete the following entries:
Defwatch
NAVAP
NAVAPEL
NAVENG
NAVEX15
Norton AntiVirus Client
Norton AntiVirus Server (This entry is not normal for a client install,
when found, be sure to delete.)
If no other Symantec products are installed, then also delete the
SymEvent entry.
Navigate to the following subkey:
HKEY_LOCAL_MACHINESystemCurrentControlSetServicesEventLogApplication
Delete the Norton AntiVirus entry.
Navigate to the following subkey:
HKEY_LOCAL_MACHINESoftwareINTELDLLUsage
Delete the VP6 entry
In the left pane, click My Computer, click Edit, and then click Find.
Search for the following string, and delete any keys or values found:
VirusProtect6
Continue to search for this string until no further results appear.
In the left pane, click My Computer, click Edit, and then click Find.
Search for the following string, and delete any keys or values found:
74BE21DBFDBD3D11EBAE000ACC725290
Continue to search for this string until no further results appear.
Navigate to the following subkey:
HKEY_LOCAL_MACHINESoftwareSymantecInstalledApps
Delete the following entries:
VP6TempID
VP6ClientInstalled
NAVCEClientNumber
--------------------------------------------------------------------------
------
WARNING: Follow the next two steps only if no other Symantec
applications use virus definitions on the computer. If there are
applications using virus definitions when the SharedDefs key is
deleted, they will have to be uninstalled and reinstalled in order to
function.
--------------------------------------------------------------------------
------
If no other Symantec applications that use virus definitions are
installed, navigate to the HKEY_LOCAL_MACHINESoftwareSymantec key.
Otherwise, skip to step 17.
Delete the SharedDefs entry.
Delete the following subkey:
HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionUninstall{BD12
Navigate to the following subkey:
HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionRun
Delete the vptray entry.
Restart the computer.
--------------------------------------------------------------------------
------
Note: Norton AntiVirus Corporate Edition is now disabled, even though
traces of it remain in the registry. These traces have little impact on
how your computer operates. It is not necessary to remove them.
--------------------------------------------------------------------------
------
To remove NAVCE from the Start menu
Right-click the Start button, and then click Open All Users.
Double-click Programs.
Right-click the Norton AntiVirus Corporate Edition folder, and then
click Delete.
To remove NAVCE from the hard drive
Open the Windows Explorer.
Navigate to the C:Program Files folder.
Right-click the NAVNT or NAV folder, and then click Delete.
On Windows NT, navigate to the C:WINNTProfilesAll UsersApplication
Data folder. On Windows 2000, navigate to the C:Documents and
SettingsAll UsersApplication Data folder.
--------------------------------------------------------------------------
------
WARNING: Follow the next three steps only if NAVCE is the only Symantec
application installed. If the VirusDefs folder is deleted while there
are other Symantec applications using virus definitions, they must be
uninstalled and reinstalled in order to function.
--------------------------------------------------------------------------
------
If NAVCE is the only Symantec product on your computer, delete the
Symantec folder.
Navigate to the Program FilesCommon FilesSymantec Shared folder.
If NAVCE is the only Symantec product on your computer, delete the
VirusDefs folder.
Navigate to the folder appropriate to your operating system:
Windows 2000/XP
C:Documents and SettingsAll UsersApplication DataSymantec
Windows NT 4.0
C:WinntProfilesAll UsersApplication DataSymantec
Delete the Norton AntiVirus Corporate Edition folder.
Close Windows Explorer.
Translations of this Document:
Given the time needed to translate documents into other languages, the
translated versions of this document may vary in content if the English
document was updated with new information during the translation
process. The English document always contains the most up-to-date
information.
Merci a toi
ca a tres bien marché
mais quelle galere, ils auraient pu fair un petit outils chez symantec
merci encore
"Soos" a écrit dans le message de
news:et ca ?
How to uninstall the Norton AntiVirus Corporate Edition 7.5 and 7.6 for
Windows NT/2000/XP client manually
Situation:
This document describes how to manually uninstall the Norton AntiVirus
Corporate Edition 7.5 and 7.6 for Windows NT/2000/XP client.
Solution:
This article only addresses Windows NT/2000/XP. For Windows 95/98/Me,
read the article How to uninstall the Norton AntiVirus Corporate
Edition 7.x for Windows 95/98/Me client manually.
The easiest way to remove Norton AntiVirus Corporate Edition (NAVCE)
7.5 or 7.6 from your computer is to run the built-in uninstaller
program from Add/Remove Programs in the Windows NT Control Panel.
This document describes how to manually remove NAVCE from the following
three places:
The registry
The Start menu
The hard drive
To remove NAVCE from the registry
--------------------------------------------------------------------------
------ WARNING: The registry is a very important part of Windows NT/2000. If
it becomes corrupt, or some of the data within it is lost, then you may
have problems starting the computer or running other applications. Make
changes to it carefully.
--------------------------------------------------------------------------
------
To back up the registry
Logon as Administrator.
On the Start menu, click Run.
Type regedit and then click OK.
On the Registry Editor menu, click the Registry menu > Export Registry.
Type a file name with which to save the current registry. By default,
the Registry Editor will save files in the root of your C: drive with
the .reg extension.
Click Save. You now have a backup of your registry. To restore a
registry backup with the default .reg extension, double-click the file
name. Although this is a handy way to restore files, do not
double-click the file unless you are absolutely sure that you want to
restore the backup registry.
With the registry backed up, you are now ready to edit the registry.
You can navigate through the registry either with the mouse (by
clicking the plus and minus signs) or with the arrow keys (up/down to
move up and down, left/right to collapse/expand a branch).
To edit the registry
Stop the Norton AntiVirus Client and Defwatch services if they are
running.
Navigate to the following subkey:
HKEY_CLASSES_ROOT*ShellexContextMenuHandlers
Delete the LDVPMenu entry.
Navigate to the following subkey:
HKEY_LOCAL_MACHINESystemCurrentControlSetServices
Delete the following entries:
Defwatch
NAVAP
NAVAPEL
NAVENG
NAVEX15
Norton AntiVirus Client
Norton AntiVirus Server (This entry is not normal for a client install,
when found, be sure to delete.)
If no other Symantec products are installed, then also delete the
SymEvent entry.
Navigate to the following subkey:
HKEY_LOCAL_MACHINESystemCurrentControlSetServicesEventLogApplication
Delete the Norton AntiVirus entry.
Navigate to the following subkey:
HKEY_LOCAL_MACHINESoftwareINTELDLLUsage
Delete the VP6 entry
In the left pane, click My Computer, click Edit, and then click Find.
Search for the following string, and delete any keys or values found:
VirusProtect6
Continue to search for this string until no further results appear.
In the left pane, click My Computer, click Edit, and then click Find.
Search for the following string, and delete any keys or values found:
74BE21DBFDBD3D11EBAE000ACC725290
Continue to search for this string until no further results appear.
Navigate to the following subkey:
HKEY_LOCAL_MACHINESoftwareSymantecInstalledApps
Delete the following entries:
VP6TempID
VP6ClientInstalled
NAVCEClientNumber
--------------------------------------------------------------------------
------ WARNING: Follow the next two steps only if no other Symantec
applications use virus definitions on the computer. If there are
applications using virus definitions when the SharedDefs key is
deleted, they will have to be uninstalled and reinstalled in order to
function.
--------------------------------------------------------------------------
------
If no other Symantec applications that use virus definitions are
installed, navigate to the HKEY_LOCAL_MACHINESoftwareSymantec key.
Otherwise, skip to step 17.
Delete the SharedDefs entry.
Delete the following subkey:
HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionUninstall{BD12
EB47-DBDF-11D3-BEEA-00A0CC272509}
Navigate to the following subkey:
HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionRun
Delete the vptray entry.
Restart the computer.
--------------------------------------------------------------------------
------ Note: Norton AntiVirus Corporate Edition is now disabled, even though
traces of it remain in the registry. These traces have little impact on
how your computer operates. It is not necessary to remove them.
--------------------------------------------------------------------------
------
To remove NAVCE from the Start menu
Right-click the Start button, and then click Open All Users.
Double-click Programs.
Right-click the Norton AntiVirus Corporate Edition folder, and then
click Delete.
To remove NAVCE from the hard drive
Open the Windows Explorer.
Navigate to the C:Program Files folder.
Right-click the NAVNT or NAV folder, and then click Delete.
On Windows NT, navigate to the C:WINNTProfilesAll UsersApplication
Data folder. On Windows 2000, navigate to the C:Documents and
SettingsAll UsersApplication Data folder.
--------------------------------------------------------------------------
------ WARNING: Follow the next three steps only if NAVCE is the only
Symantec application installed. If the VirusDefs folder is deleted while
there are other Symantec applications using virus definitions, they must be
uninstalled and reinstalled in order to function.
--------------------------------------------------------------------------
------
If NAVCE is the only Symantec product on your computer, delete the
Symantec folder.
Navigate to the Program FilesCommon FilesSymantec Shared folder.
If NAVCE is the only Symantec product on your computer, delete the
VirusDefs folder.
Navigate to the folder appropriate to your operating system:
Windows 2000/XP
C:Documents and SettingsAll UsersApplication DataSymantec
Windows NT 4.0
C:WinntProfilesAll UsersApplication DataSymantec
Delete the Norton AntiVirus Corporate Edition folder.
Close Windows Explorer.
Translations of this Document:
Given the time needed to translate documents into other languages, the
translated versions of this document may vary in content if the English
document was updated with new information during the translation
process. The English document always contains the most up-to-date
information.
Merci a toi
ca a tres bien marché
mais quelle galere, ils auraient pu fair un petit outils chez symantec
merci encore
"Soos" <none@none.com> a écrit dans le message de
news:mn.a3f97d455e8ae1e5.6795@none.com...
et ca ?
How to uninstall the Norton AntiVirus Corporate Edition 7.5 and 7.6 for
Windows NT/2000/XP client manually
Situation:
This document describes how to manually uninstall the Norton AntiVirus
Corporate Edition 7.5 and 7.6 for Windows NT/2000/XP client.
Solution:
This article only addresses Windows NT/2000/XP. For Windows 95/98/Me,
read the article How to uninstall the Norton AntiVirus Corporate
Edition 7.x for Windows 95/98/Me client manually.
The easiest way to remove Norton AntiVirus Corporate Edition (NAVCE)
7.5 or 7.6 from your computer is to run the built-in uninstaller
program from Add/Remove Programs in the Windows NT Control Panel.
This document describes how to manually remove NAVCE from the following
three places:
The registry
The Start menu
The hard drive
To remove NAVCE from the registry
--------------------------------------------------------------------------
------ WARNING: The registry is a very important part of Windows NT/2000. If
it becomes corrupt, or some of the data within it is lost, then you may
have problems starting the computer or running other applications. Make
changes to it carefully.
--------------------------------------------------------------------------
------
To back up the registry
Logon as Administrator.
On the Start menu, click Run.
Type regedit and then click OK.
On the Registry Editor menu, click the Registry menu > Export Registry.
Type a file name with which to save the current registry. By default,
the Registry Editor will save files in the root of your C: drive with
the .reg extension.
Click Save. You now have a backup of your registry. To restore a
registry backup with the default .reg extension, double-click the file
name. Although this is a handy way to restore files, do not
double-click the file unless you are absolutely sure that you want to
restore the backup registry.
With the registry backed up, you are now ready to edit the registry.
You can navigate through the registry either with the mouse (by
clicking the plus and minus signs) or with the arrow keys (up/down to
move up and down, left/right to collapse/expand a branch).
To edit the registry
Stop the Norton AntiVirus Client and Defwatch services if they are
running.
Navigate to the following subkey:
HKEY_CLASSES_ROOT*ShellexContextMenuHandlers
Delete the LDVPMenu entry.
Navigate to the following subkey:
HKEY_LOCAL_MACHINESystemCurrentControlSetServices
Delete the following entries:
Defwatch
NAVAP
NAVAPEL
NAVENG
NAVEX15
Norton AntiVirus Client
Norton AntiVirus Server (This entry is not normal for a client install,
when found, be sure to delete.)
If no other Symantec products are installed, then also delete the
SymEvent entry.
Navigate to the following subkey:
HKEY_LOCAL_MACHINESystemCurrentControlSetServicesEventLogApplication
Delete the Norton AntiVirus entry.
Navigate to the following subkey:
HKEY_LOCAL_MACHINESoftwareINTELDLLUsage
Delete the VP6 entry
In the left pane, click My Computer, click Edit, and then click Find.
Search for the following string, and delete any keys or values found:
VirusProtect6
Continue to search for this string until no further results appear.
In the left pane, click My Computer, click Edit, and then click Find.
Search for the following string, and delete any keys or values found:
74BE21DBFDBD3D11EBAE000ACC725290
Continue to search for this string until no further results appear.
Navigate to the following subkey:
HKEY_LOCAL_MACHINESoftwareSymantecInstalledApps
Delete the following entries:
VP6TempID
VP6ClientInstalled
NAVCEClientNumber
--------------------------------------------------------------------------
------ WARNING: Follow the next two steps only if no other Symantec
applications use virus definitions on the computer. If there are
applications using virus definitions when the SharedDefs key is
deleted, they will have to be uninstalled and reinstalled in order to
function.
--------------------------------------------------------------------------
------
If no other Symantec applications that use virus definitions are
installed, navigate to the HKEY_LOCAL_MACHINESoftwareSymantec key.
Otherwise, skip to step 17.
Delete the SharedDefs entry.
Delete the following subkey:
HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionUninstall{BD12
EB47-DBDF-11D3-BEEA-00A0CC272509}
Navigate to the following subkey:
HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionRun
Delete the vptray entry.
Restart the computer.
--------------------------------------------------------------------------
------ Note: Norton AntiVirus Corporate Edition is now disabled, even though
traces of it remain in the registry. These traces have little impact on
how your computer operates. It is not necessary to remove them.
--------------------------------------------------------------------------
------
To remove NAVCE from the Start menu
Right-click the Start button, and then click Open All Users.
Double-click Programs.
Right-click the Norton AntiVirus Corporate Edition folder, and then
click Delete.
To remove NAVCE from the hard drive
Open the Windows Explorer.
Navigate to the C:Program Files folder.
Right-click the NAVNT or NAV folder, and then click Delete.
On Windows NT, navigate to the C:WINNTProfilesAll UsersApplication
Data folder. On Windows 2000, navigate to the C:Documents and
SettingsAll UsersApplication Data folder.
--------------------------------------------------------------------------
------ WARNING: Follow the next three steps only if NAVCE is the only
Symantec application installed. If the VirusDefs folder is deleted while
there are other Symantec applications using virus definitions, they must be
uninstalled and reinstalled in order to function.
--------------------------------------------------------------------------
------
If NAVCE is the only Symantec product on your computer, delete the
Symantec folder.
Navigate to the Program FilesCommon FilesSymantec Shared folder.
If NAVCE is the only Symantec product on your computer, delete the
VirusDefs folder.
Navigate to the folder appropriate to your operating system:
Windows 2000/XP
C:Documents and SettingsAll UsersApplication DataSymantec
Windows NT 4.0
C:WinntProfilesAll UsersApplication DataSymantec
Delete the Norton AntiVirus Corporate Edition folder.
Close Windows Explorer.
Translations of this Document:
Given the time needed to translate documents into other languages, the
translated versions of this document may vary in content if the English
document was updated with new information during the translation
process. The English document always contains the most up-to-date
information.
Merci a toi
ca a tres bien marché
mais quelle galere, ils auraient pu fair un petit outils chez symantec
merci encore
"Soos" a écrit dans le message de
news:et ca ?
How to uninstall the Norton AntiVirus Corporate Edition 7.5 and 7.6 for
Windows NT/2000/XP client manually
Situation:
This document describes how to manually uninstall the Norton AntiVirus
Corporate Edition 7.5 and 7.6 for Windows NT/2000/XP client.
Solution:
This article only addresses Windows NT/2000/XP. For Windows 95/98/Me,
read the article How to uninstall the Norton AntiVirus Corporate
Edition 7.x for Windows 95/98/Me client manually.
The easiest way to remove Norton AntiVirus Corporate Edition (NAVCE)
7.5 or 7.6 from your computer is to run the built-in uninstaller
program from Add/Remove Programs in the Windows NT Control Panel.
This document describes how to manually remove NAVCE from the following
three places:
The registry
The Start menu
The hard drive
To remove NAVCE from the registry
--------------------------------------------------------------------------
------ WARNING: The registry is a very important part of Windows NT/2000. If
it becomes corrupt, or some of the data within it is lost, then you may
have problems starting the computer or running other applications. Make
changes to it carefully.
--------------------------------------------------------------------------
------
To back up the registry
Logon as Administrator.
On the Start menu, click Run.
Type regedit and then click OK.
On the Registry Editor menu, click the Registry menu > Export Registry.
Type a file name with which to save the current registry. By default,
the Registry Editor will save files in the root of your C: drive with
the .reg extension.
Click Save. You now have a backup of your registry. To restore a
registry backup with the default .reg extension, double-click the file
name. Although this is a handy way to restore files, do not
double-click the file unless you are absolutely sure that you want to
restore the backup registry.
With the registry backed up, you are now ready to edit the registry.
You can navigate through the registry either with the mouse (by
clicking the plus and minus signs) or with the arrow keys (up/down to
move up and down, left/right to collapse/expand a branch).
To edit the registry
Stop the Norton AntiVirus Client and Defwatch services if they are
running.
Navigate to the following subkey:
HKEY_CLASSES_ROOT*ShellexContextMenuHandlers
Delete the LDVPMenu entry.
Navigate to the following subkey:
HKEY_LOCAL_MACHINESystemCurrentControlSetServices
Delete the following entries:
Defwatch
NAVAP
NAVAPEL
NAVENG
NAVEX15
Norton AntiVirus Client
Norton AntiVirus Server (This entry is not normal for a client install,
when found, be sure to delete.)
If no other Symantec products are installed, then also delete the
SymEvent entry.
Navigate to the following subkey:
HKEY_LOCAL_MACHINESystemCurrentControlSetServicesEventLogApplication
Delete the Norton AntiVirus entry.
Navigate to the following subkey:
HKEY_LOCAL_MACHINESoftwareINTELDLLUsage
Delete the VP6 entry
In the left pane, click My Computer, click Edit, and then click Find.
Search for the following string, and delete any keys or values found:
VirusProtect6
Continue to search for this string until no further results appear.
In the left pane, click My Computer, click Edit, and then click Find.
Search for the following string, and delete any keys or values found:
74BE21DBFDBD3D11EBAE000ACC725290
Continue to search for this string until no further results appear.
Navigate to the following subkey:
HKEY_LOCAL_MACHINESoftwareSymantecInstalledApps
Delete the following entries:
VP6TempID
VP6ClientInstalled
NAVCEClientNumber
--------------------------------------------------------------------------
------ WARNING: Follow the next two steps only if no other Symantec
applications use virus definitions on the computer. If there are
applications using virus definitions when the SharedDefs key is
deleted, they will have to be uninstalled and reinstalled in order to
function.
--------------------------------------------------------------------------
------
If no other Symantec applications that use virus definitions are
installed, navigate to the HKEY_LOCAL_MACHINESoftwareSymantec key.
Otherwise, skip to step 17.
Delete the SharedDefs entry.
Delete the following subkey:
HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionUninstall{BD12
EB47-DBDF-11D3-BEEA-00A0CC272509}
Navigate to the following subkey:
HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionRun
Delete the vptray entry.
Restart the computer.
--------------------------------------------------------------------------
------ Note: Norton AntiVirus Corporate Edition is now disabled, even though
traces of it remain in the registry. These traces have little impact on
how your computer operates. It is not necessary to remove them.
--------------------------------------------------------------------------
------
To remove NAVCE from the Start menu
Right-click the Start button, and then click Open All Users.
Double-click Programs.
Right-click the Norton AntiVirus Corporate Edition folder, and then
click Delete.
To remove NAVCE from the hard drive
Open the Windows Explorer.
Navigate to the C:Program Files folder.
Right-click the NAVNT or NAV folder, and then click Delete.
On Windows NT, navigate to the C:WINNTProfilesAll UsersApplication
Data folder. On Windows 2000, navigate to the C:Documents and
SettingsAll UsersApplication Data folder.
--------------------------------------------------------------------------
------ WARNING: Follow the next three steps only if NAVCE is the only
Symantec application installed. If the VirusDefs folder is deleted while
there are other Symantec applications using virus definitions, they must be
uninstalled and reinstalled in order to function.
--------------------------------------------------------------------------
------
If NAVCE is the only Symantec product on your computer, delete the
Symantec folder.
Navigate to the Program FilesCommon FilesSymantec Shared folder.
If NAVCE is the only Symantec product on your computer, delete the
VirusDefs folder.
Navigate to the folder appropriate to your operating system:
Windows 2000/XP
C:Documents and SettingsAll UsersApplication DataSymantec
Windows NT 4.0
C:WinntProfilesAll UsersApplication DataSymantec
Delete the Norton AntiVirus Corporate Edition folder.
Close Windows Explorer.
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