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Windows 7 - 64bits : Blue Screen

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stifler2021
Bonjour, voilà de façon aléatoire j'ai un blue screen qui apparaît.
Whocrash me donne le rapport suivant (à priori il ne s'agit pas d'un problème matériel mais plus logiciel, mais comment savoir lequel est en cause ?) :

On Tue 07/08/2012 11:06:54 GMT your computer crashed
crash dump file: C:WindowsMinidump�80712-22448-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7F1C0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80002FD2469, 0xFFFFF8800A66B080, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:Windowssystem32ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Tue 07/08/2012 11:06:54 GMT your computer crashed
crash dump file: C:Windowsmemory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80002FD2469, 0xFFFFF8800A66B080, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


Merci d'avance pour votre aide.

1 réponse

Avatar
d
Le mercredi 08 Août 2012 à 09:31 par stifler2021 :
Bonjour, voilà de façon aléatoire j'ai un blue screen qui
apparaît.
Whocrash me donne le rapport suivant (à priori il ne s'agit pas d'un
problème matériel mais plus logiciel, mais comment savoir lequel
est en cause ?) :

On Tue 07/08/2012 11:06:54 GMT your computer crashed
crash dump file: C:WindowsMinidump�80712-22448-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7F1C0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80002FD2469, 0xFFFFF8800A66B080, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:Windowssystem32ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while
executing a routine that transitions from non-privileged code to privileged
code.
This appears to be a typical software driver bug and is not likely to be caused
by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by
another driver which cannot be identified at this time.


On Tue 07/08/2012 11:06:54 GMT your computer crashed
crash dump file: C:Windowsmemory.dmp
This was probably caused by the following module: ntkrnlmp.exe
(nt!KeBugCheckEx+0x0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80002FD2469, 0xFFFFF8800A66B080, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
Bug check description: This indicates that an exception happened while
executing a routine that transitions from non-privileged code to privileged
code.
This appears to be a typical software driver bug and is not likely to be caused
by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by
another driver which cannot be identified at this time.


Merci d'avance pour votre aide.


comment peut tu extre sur que ce n'est pas materiel.
est ce que tu as ca aussi en mode sans echec?