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problems with web access in outlook 2002

3 réponses
Avatar
patrick
I never access the web from outlook but regularly when I
want to open my inbox or another folder, suddenly the web
access opens to searchnav or popnav.

I have tried to get rid of this with no result

If I close outlook several times, after 3 or 4 times this
disappears but it comes back regularly

How can I get rid of this ot how can I disable my web
access in outlooK?

3 réponses

Avatar
Kim Tear
Hello,

The behavior you're describing makes me think that maybe you have activated
an automatic mail retrieval. Try to look the options menu and check for the
mail preferences. If so, deactivate the automatic retrieval.
Also try to look in the Add-in manager (click on the Tools menu > Options >
"Other" tab > "Advanced options" and click on "Add-In manager") and try to
uncheck every add-in that maight be linked to any extra application.

Don't hesitate to give us a feedback.

Kim Tear
Sitel France - Assistance Utilisateur Microsoft

"" a écrit dans
le message de news: 1295501c4430c$6b8c1e70$
I never access the web from outlook but regularly when I
want to open my inbox or another folder, suddenly the web
access opens to searchnav or popnav.

I have tried to get rid of this with no result

If I close outlook several times, after 3 or 4 times this
disappears but it comes back regularly

How can I get rid of this ot how can I disable my web
access in outlooK?


Avatar
Patrick LM
Hello

thank you for your answer

I have done what you said

In options menu and mail preferences I did not find
anything called automatic retrieval Anyway, I have
deactivated the closest thing: "automatically save unsent
messages"

Then I have been in Tools/options/other/advanced
options/add-in manager and I deactivated the only
item: "exchange extension property pages"

All this had no result at all

Any other ideas

Is it possible to disable my web access in outlooK?

Regards

Patrick LM


-----Message d'origine-----
Hello,

The behavior you're describing makes me think that maybe
you have activated

an automatic mail retrieval. Try to look the options menu
and check for the

mail preferences. If so, deactivate the automatic
retrieval.

Also try to look in the Add-in manager (click on the
Tools menu > Options >

"Other" tab > "Advanced options" and click on "Add-In
manager") and try to

uncheck every add-in that maight be linked to any extra
application.


Don't hesitate to give us a feedback.

Kim Tear
Sitel France - Assistance Utilisateur Microsoft

""
a écrit dans

le message de news: 1295501c4430c$6b8c1e70
$

I never access the web from outlook but regularly when I
want to open my inbox or another folder, suddenly the
web


access opens to searchnav or popnav.

I have tried to get rid of this with no result

If I close outlook several times, after 3 or 4 times
this


disappears but it comes back regularly

How can I get rid of this ot how can I disable my web
access in outlooK?



.




Avatar
Kim Tear
Hello,

Too bad the answer couldn"t help you troubleshoot the problem in Outlook.
Obviously, there is no add-in (in the Add-in Manager) that makes Outlook
connect to the net. Anyway, you're talking about "Web Access"... explain
what you mean. Are you saying that Outlook tries Send/Receive mails
automatically ?
By the way, deactivating the option "automatically save unsent messages"
won't help...

To answer to your question "Is it possible to disable my web access in
outlooK?", if you have Outlook 2000 installed in the "Internet Mail Only"
mode, you still have the way to disable the connection to the net for mails
retrieval by unchecking the checkbox "Include the account for retrieval and
synchronization" (or something like that) in your mail account properties.


Kim Tear
Sitel France - Assistance Utilisateur Microsoft

"Patrick LM" a écrit dans le message
de news: 12ccf01c44328$3c9f6b50$
Hello

thank you for your answer

I have done what you said

In options menu and mail preferences I did not find
anything called automatic retrieval Anyway, I have
deactivated the closest thing: "automatically save unsent
messages"

Then I have been in Tools/options/other/advanced
options/add-in manager and I deactivated the only
item: "exchange extension property pages"

All this had no result at all

Any other ideas

Is it possible to disable my web access in outlooK?

Regards

Patrick LM


-----Message d'origine-----
Hello,

The behavior you're describing makes me think that maybe
you have activated

an automatic mail retrieval. Try to look the options menu
and check for the

mail preferences. If so, deactivate the automatic
retrieval.

Also try to look in the Add-in manager (click on the
Tools menu > Options >

"Other" tab > "Advanced options" and click on "Add-In
manager") and try to

uncheck every add-in that maight be linked to any extra
application.


Don't hesitate to give us a feedback.

Kim Tear
Sitel France - Assistance Utilisateur Microsoft

""
a écrit dans

le message de news: 1295501c4430c$6b8c1e70
$

I never access the web from outlook but regularly when I
want to open my inbox or another folder, suddenly the
web


access opens to searchnav or popnav.

I have tried to get rid of this with no result

If I close outlook several times, after 3 or 4 times
this


disappears but it comes back regularly

How can I get rid of this ot how can I disable my web
access in outlooK?



.